A) Save time and effort: escalate your complaint to the corporate office with our help; click the orange button
B) Try to contact Your Mechanic by yourself: contact details below
Corporate Office Headquarters
2525 Charleston Rd #100 Mountain View CA 94043-1600
hi@yourmechanic.com
Customer service number
1-800-701-6230
Returns
https://www.yourmechanic.com/support
Here's how you can escalate your issue:
File a complaint here on nonono.com for $15
We publish your complaint AND deliver it to the Your Mechanic escalations department
If Your Mechanic doesn't get back to you within 3 days, you'll get a 100% refund
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If you need to resolve an issue with Your Mechanic, you can file a public complaint on No No No. We will deliver your complaint to the Your Mechanic corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Your Mechanic to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.