A) Save time and effort: escalate your complaint to the corporate office with our help; click the orange button
B) Try to contact West Elm by yourself: contact details below
Corporate Office Headquarters
3250 Van Ness Ave. San Francisco CA 94109
customerservice@westelm.com
Customer service number
888 922 4119
Do you have a dispute with West Elm? You can't get through the complaint line to West Elm's help center and you’d like to contact the corporate office?
If you’re asking “How do I make a complaint to West Elm” here's how you can escalate your issue:
File a complaint to West Elm here on nonono.com for $15
We publish your complaint AND deliver it to West Elm's escalations department
Your satisfaction is guaranteed. If West Elm doesn't get back to you within 3 days, you'll get a 100% refund
129 complaints filed
Resolution rating 4.1 / 5
Customers willing to do business again 70%
We’re an independent consumer advocacy group here to help you resolve your complaint with a business.
Our mission is to fix issues and relationships between consumers and businesses.
If you need to resolve an issue with West Elm, you can file a public complaint on No No No. We will deliver your complaint to the West Elm corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes West Elm to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.