A) Try to contact West Elm alone by yourself or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
3250 Van Ness Ave. San Francisco CA 94109
customerservice@westelm.com
Customer service number
1.888.922.4119
Returns
Do you have a product complaint or an issue with a refund, return or something else? And you can't get through the West Elm complaint line to the West Elm help center?
Here's how you can escalate your issue:
File a complaint here on nonono.com for $9 We publish your complaint AND deliver it to the West Elm escalations department If West Elm doesn't get back to you within 3 days, you'll get a 100% refund
No No No is a consumer advocacy website that helps consumers file and resolve complaints with West Elm.
Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.
If you need to resolve an issue with West Elm, you can file a public complaint on No No No and we will deliver your complaint to West Elm and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.
The reason we are operating this way is that a) it incentivizes West Elm to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story. It is the outcome that matters, right?
No No No is a consumer advocacy website that helps consumers file and resolve complaints with West Elm.
Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.
If you need to resolve an issue with West Elm Corporate, you can file a public complaint on No No No and we will deliver your complaint to West Elm and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.
The reason we are operating this way is that a) it incentivizes West Elm to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.
It is the outcome that matters, right?