Filing a complaint costs $9. We will deliver your complaint past the frontline customer service straight to the escalations department.
If you don't get a response within 72h, you will get a 100% refund.
Walmart Resolution Reviews
Sept. 6, 2022, 9:44 a.m.
Walmart helped me out with a full refund regardless of the unprofessionalism of the other company.
Sept. 1, 2022, 10:39 a.m.
The company walmart.com resolved my complaint but not without nonono. It was hard to get our money back for a faulty tv we purchased online from walmart.com without getting hung up by their staff but fortunately there's companies like nonono that really make the process smooth and less frustrating.
Aug. 29, 2022, 10:33 a.m.
Walmart gave me the opportunity to choose another pair of glasses from their optical dept. Due to the negligence of an unscrupulous employee who stoled my original pair of glasses that needed a new prescription. Walmart said I could choose another pair from their store at no cost to me. Back and forth emailing I felt forced by Walmart to choose another pair cause I need to wear glasses to read. Even though I told them I did not care for the other selections and wanted a $250 visa or Mastercard to choose another pair of gasses at another optical. I only chose Walmart optical previously cause I was totally satisfied with the glasses I chose. Didn’t hear back time elapsed so I went and chose another pair. I will not choose another pair of gasses in the future because of this traumatic experience. I will shop at Walmart for other items and groceries that’s why I’m selecting yes that I wil do business at this company/ store.
Aug. 23, 2022, 3:20 p.m.
I received a fast response from WalMart regarding my complaint. I was not only impressed with how No No No helped me but their follow-up and making sure I was taking care of really impressed me. Thank you No No No!!!
Aug. 23, 2022, 3:02 p.m.
The company was on time with my complaint. My account was debited without authorization. I was getting no where with customer service to correct this problem. However, once you got in touch with the corporate office my problem was solved. I'm very well pleased with the results.
Aug. 23, 2022, 8:47 a.m.
I am beyond satisfied with my experience. I was definitely worried about giving it a go, but I've been fighting to get my refund on a damaged item for over a year, so I figured why not? A member from no no no not only contacted me super fast, but did not give up until I had gotten what I expected. I got my refund back in 3 business days when I was told it would take 5-10. They showed me that they truly cared and that they wanted to help, and they did! I am so thankful for this! I would recommend to anyone!
Aug. 17, 2022, 10:42 a.m.
Walmart escalated the issue and it should be resolved within days.
July 23, 2022, 12:04 p.m.
The business did not resolve my complaint. I will not be getting a refund from Walmart. And will be blocking ads from Walmart. There are plenty of places to shop besides Walmart.
July 20, 2022, 11:03 a.m.
Walmart did finally answer my complaints and decided to to issue a refund for the returned merchandise
July 19, 2022, 11:17 a.m.
At first the seller of the item didn’t seem to want to to resolve the issue properly, but once I contacted Walmart customer service it was resolved quickly and properly. Thanks
July 14, 2022, 10:31 a.m.
Walmart did respond quickly but did not resolve the issue and denied me any refund or replacement and cited their 90 day policy and provided me with the sellers contact information who has not responded to my contacts I fact the number was disconnected. Disappointed Walmart did not stand behind the products they are selling on their site, will never buy any 3rd party products off of a Walmart site again . Will pursue refund with my credit card company instead.
June 6, 2022, 10:30 a.m.
Tried for 3 weeks to even hear from Walmart and Danrelax. Finally got the ball rolling after contacting no no no.
June 2, 2022, 12:54 p.m.
May 24,2022 Ms. Alonzo Walmart store manager in Salina kansas phoned regarding the very poor service I received from Steve a manager in the auto department regarding my tires and sensors. Ms. Alonzo was very professional and kind, Trista the manager of the tire department helped me she went above board to assist me. Everything was completed honestly they honored their word...I have no more lights on! Thank you so much Jack. No,No,No really take care of business with integrity.
June 1, 2022, 5:51 p.m.
Walmart thinks they "resolved" the situation with a 10 dollar gift card. I wasn't looking for money or a gift, but rather an explanation and resolution to the actual problem. That didn't happen.
May 26, 2022, 1:09 p.m.
Walmart did manage to completely turn the situation around and refund me within 24 hours of me submitting my complaint on No No No. The reason I'm giving 4 stars instead of 5 is that the resolutions person still tried to get the store to look at the CCTV footage to prove I'd returned the item, despite the fact in my complaint I said that I too had tried this, but because their CCTV only goes back 3 months and I was too late, meant that method wasn't successful, so I didn't get why they were trying to do that again. In any event, it didn't work, and thankfully I was refunded after 4 months of hell. No No No are absolutely brilliant and there's no way I would have gotten this money back without their help.
May 25, 2022, 12:57 p.m.
Nonono.com contacted Walmart regarding the futon I paid for but never received. Within a day or two, Walmart contacted me, and the next day they refunded the money. Thank you so much for getting my refund so quickly. Nonono.com you are the best.
May 18, 2022, 11:54 a.m.
satisfied with the resolution and timely followup was done.
May 15, 2022, 2:56 p.m.
Nonono did a good job of having someone to contact me. However, they offered me $10 and then $20 for having my mom tv stolen by their driver, I had to drive to the store on Mother's Day and got no resolution! Took nearly a week for me to get my $328 back! I am so angry about this. I ordered my mom a television from Target! Who uses FEDEx to deliver! Not Spark
No No No is a consumer advocacy website that helps consumers file and resolve complaints with Walmart.
Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.
If you need to resolve an issue with Walmart Corporate, you can file a public complaint on No No No and we will deliver your complaint to Walmart and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.
The reason we are operating this way is that a) it incentivizes Walmart to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.
It is the outcome that matters, right?
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