Vivint Customer Service – How to file a complaint?

A) Try to contact Vivint alone by yourself or...

B) Save time and effort: escalate your complaint to the corporate office with our help

Corporate Office Headquarters

4931 North 300 West Provo UT 84604

Email

customersupport@vivint.com

Customer service number

800.216.5232

Returns

https://www.vivint.com/company/contact-us

How the complaint process works on nonono.com?

Do you have a product complaint or an issue with a refund, return or something else? And you can't get through the Vivint complaint line to the Vivint help center?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $9 We publish your complaint AND deliver it to the Vivint escalations department If Vivint doesn't get back to you within 3 days, you'll get a 100% refund

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Vivint.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Vivint Corporate, you can file a public complaint on No No No and we will deliver your complaint to Vivint and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Vivint to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.

It is the outcome that matters, right?