Vitacost Customer Service – How to file a complaint?

A) Try to contact Vitacost alone by yourself or...

B) Save time and effort: escalate your complaint to the corporate office with our help

Corporate Office Headquarters

Email

Customer service number

Returns

How the complaint process works on nonono.com?

Do you have a product complaint or an issue with a refund, return or something else? And you can't get through the Vitacost complaint line to the Vitacost help center?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $9 We publish your complaint AND deliver it to the Vitacost escalations department If Vitacost doesn't get back to you within 3 days, you'll get a 100% refund

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Vitacost.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Vitacost Corporate, you can file a public complaint on No No No and we will deliver your complaint to Vitacost and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Vitacost to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.

It is the outcome that matters, right?