Vector Security complaints: How to file a complaint to the corporate office?

A) Save time and effort: escalate your complaint to the corporate office with our help; click the orange button

B) Try to contact Vector Security by yourself: contact details below

Corporate Office Headquarters

2000 Ericsson Dr Warrendale PA 15086

Email

socialmedia@vectorsecurity.com

Customer service number

800-832-8575

Returns

https://www.vectorsecurity.com/locations

How does the complaint process work on nonono.com?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $15
We publish your complaint AND deliver it to the Vector Security escalations department
If Vector Security doesn't get back to you within 3 days, you'll get a 100% refund

Vector Security complaint statistics

0 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA

Latest Resolution Reviews Of Other Businesses

Elizabeth

March 21, 2023, 7:09 p.m.

It took reaching out via BBB, Twitter and Nonono for AHS to satisfy its most basic contractual responsibilities to us. Even then, I had to follow up repeatedly when they failed to provide reimbursement in a timely manner after I’d made contact, jumped through all their hoops, and provided the requested paperwork. Their established avenues of service were ineffective & infuriating. Their response on BBB was callous and shows no regard for customer service. I will not renew my contract with them and strongly encourage everyone to avoid this unscrupulous and scammy company.

Click here to see the complaint and comments

Euphina

March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

Click here to see the complaint and comments

R T

March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

Click here to see the complaint and comments

Bill

March 16, 2023, 12:43 p.m.

Very satisfied w this service. I submitted my request after going to the customer service desk which didn't help my case as a refund was already given. However they did offer another gift card for the damaged product.

Click here to see the complaint and comments

James

March 13, 2023, 2:52 p.m.

In person appearance reached the Store Manager. She spent time going through all available shower kits, Credit was given and new unit ordered, The Nono claim had not been published at that time,

Click here to see the complaint and comments

Vector Security complaint statistics

0 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA

Read all Vector Security complaints here

What is No No No?

We’re an independent consumer advocacy group here to help you resolve your complaint with a business.

Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with Vector Security, you can file a public complaint on No No No. We will deliver your complaint to the Vector Security corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Vector Security to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.