A) Try to contact TotalProtect Home Warranty by yourself: contact details below, or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
Customer service number
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File a complaint here on nonono.com for $9
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3 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
Nov. 26, 2022, 9:53 a.m.
We had ordered a backboard set from Walmart for $250, marked down from $600+. Unfortunately the old adage if it sounds too good to be true than it probably is. I honestly do not think they had the backboard advertised in their warehouse because they sent us the wrong item twice. After about 6 phone calls and getting "No, No, No" involved I was issued my refund and they chose not to pick up the wrong backboard and told me to throw them away or to donate them. I deal with Walmart all the time but this was my first issue like this.
Nov. 26, 2022, 8:50 a.m.
Once the communication began, it results started quickly until resolution was found.
Nov. 25, 2022, 9:55 a.m.
Constant communication. I felt extremely important and taken care of. Both sides really stepped it up. Thanks so much!😎
Nov. 24, 2022, 12:30 p.m.
I had a issue with DoorDash delivery. I didn’t get my order, it was delivered to someone else. I have been using DoorDash service for over two years and never had an issue, until recently. My order was over $80.00 and when I contacted DoorDash, the representatives gave me the round around and when I asked to speak to a supervisor, they said not available now, was told a supervisor will call me, but never did. I kept receiving emails indicating, I won’t be getting my refund, due to too many cancellations. Which DoorDash canceled my orders due to no drivers available. I was so frustrated, I contacted No, no, no service. I have never used this service and was skeptical. I was really impressed i got a response from Jack right away. Very professional and very helpful and very pleased with the results.
Nov. 24, 2022, 10:54 a.m.
Issued cash for phone replacement to buy my own. This case did have a bit of back and forth however was resolved within approximately 7 to 10 days. Using the service NoNo to escalate gets your request to the folks that will make decisions regarding your complaint. This is my 3rd time using and havent been disappointed.
Sept. 18, 2020, 1:32 p.m. by Greg Davis Pamela stults davis
Reported AC problem July 29 2020 ask if I could use license tech already to service was told no not unless they couldn't get 1. No response from anyone after 4 followup calls Sept got recording to call service provider number who is located in Missouri trying to find me tech for tn.was then told I had get my own tech get them to approve and pay tech and get reimbursed. Advised this is unacceptable and not what I have paid insurance for 15 years no late payments to company and paid for...i am ready to turn all problems I've had over to attorney if they don't do as I was promised when purchased this thru 5 or 6 company changes. I want tech dispatched thru them I'm told when to be here and pay copay 100.00 which has been raised and was told when I bought this could not do unless missed or late payment to them.
Aug. 20, 2020, 6:40 p.m. by Jacques
The service provider charges 1800 without the use of a warranty company Total Protect is charging me 1740 out of pocket expenses Ridiculous Dear DONNA WASHINGTON, Great News! We’ve approved the replacement of your Standard Water Heater - Natural Gas. We have already placed an order for the necessary equipment, and we have communicated our authorization to your assigned service partner to complete the work. Please reach out to the service partner to schedule the follow-up appointment to resolve your repair. Please be advised that in addition to your $125 service call deductible, there are charges totaling up to $1740.45 that are associated with the replacement that are not eligible for coverage; these charges are to be paid directly to the service partner. Please refer to the Terms and Conditions of your Agreement regarding the items or conditions not eligible for coverage. These charges include: Type Cost Ball valve $75 Other Related Charges $225 Code Upgrades $165 Code Upgrades $85.45 Flue Modifications $275 Disposal $100 Pipe Mods $275 Gas cock $275 Permit $140 Other Related Charges $125Total estimated Non-Covered Cost: $1740.45 Please allow this letter to serve as our written explanation of the direction as it relates to the above referenced service job number. While we are committed to providing our customers with the best possible service, coverage is subject to the Terms and Conditions as outlined in your Agreement. If you have additional questions regarding the claim approval, please give us a call at (800) 474-4047 for assistance. Sincerely, Claims Authorization Department /ah
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