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Corporate Office Headquarters
1000 Nicollet Mall Minneapolis MN 55403
Customer service number
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21 complaints filed
1 Resolution reviews
Resolution rating 1.0 / 5
Customers willing to do business again 0%
Oct. 11, 2022, 7:24 p.m.
I was disappointed that Target would not cooperate at all with any of Jack Timonen excellent suggestions. Instead Target rigidly insisted they would not and did not refund late fee charges after two were refunded in the same year. Circumstances indicated why they shouldn't adhere to that in the case of my situation, explained by me and then by Jack. Target would not consider even the recommendation of a gift card which Jack suggested. Sadly the situation was not resolved favorably. I canceled my Target credit card. There are better stores to visit to shop. Lynne Rich Lnnerich@aol.com
Jan. 30, 2023, 11:17 p.m.
They compensated us with a check. We are very happy with the help from NoNoNo. We were going in circles talking to different people and it wasn't until we reached out to you that they took it more seriously.
Jan. 30, 2023, 1:15 p.m.
Hotels.com provided a prompt refund with no hassle. The key was getting to the right person. Try as I did, two very lengthy phone calls on my part could not get to a decision maker. Within 24 hours of contacting nonono.com, a decision maker reached out to me, requested some additional information, and within 24 hours the refund was authorized and paid.
Jan. 27, 2023, 9:06 a.m.
Walmart has no email address. All my mail was being returned to my mailbox. Nonono mail went straight to Walmart. Couldn't have done it without you.
Jan. 25, 2023, 5:27 p.m.
Thank you for your help in resolving my issue with ATT. After your intervention I received immediately a call from the office of the president of ATT and the issue was resolved in mater of hours.
Jan. 24, 2023, 9:37 p.m.
The issue was that a Walmart marketplace seller advertised 6 flashlights for $80 and then after I bought it, I only got 1. Walmart eventually gave me a refund so that was good, but, Walmart fought me on it for months, and did not fight the seller at all. Walmart reached out to the seller and they said “no it’s only one flashlight” however their listing on the Walmart website says 6. Walmart fought me, and didn’t fight the seller when it was clear and in writing that they were wrong. So good on finally refunding, however Walmart should stick up for the customer, especially when it’s 100% clear that the seller is at fault.
Jan. 17, 2023, 10:50 a.m. by Susan
I purchased a Logitech Keyboard cover for my iPad at the Target Store in Summerville, SC. After making the purchase, the airline finally located my iPad and cover which had been lost at the JFK airport while en route to SC. When I returned to NYC, I went to my local Target in Brooklyn to return it. To my great surprise and consternation, I was told that the serial number on the box did not match the serial number on the device. I explained that I returned the box and item EXACTLY as it was sold to me. Why wasn’t there inventory control at the Target store? I didn’t know that I should compare the serial numbers at the Register, although the serial number on the device was not even legible and could not be made out without a magnifying glass. There are many reasons for the discrepancy but I was not responsible and had no knowledge of the issue. I was hoping my lost device and case would be located (of which I have e-mail proof) and bought the new case as I had already received updates from the airline that my item could not be found. I know that if the item was located I could return the Logitech keyboard. The Refund desk at the Brooklyn, NY Target asked me to call Guest Services as they could resolve the problem and issue a refund. Guest Services was useless and told me to return the item to the store in South Carolina. There is no way I can travel to SC within the next few days and I’m not booking a round trip flight to return an item. Anyway, it’s unlikely anyone in the store could help. The representative insisted that he could view all the details of the sale, although I provided the receipt number and he located the purchase. I am very disappointed and should not be stuck with a $150 item I don’t need. I’m a senior citizen on a fixed income and also had to pay the airline to mail back my item. I would not have made the purchase if I didn’t have the option of returning it within a generous period of time. If Target had inadequate inventory control and fraud prevention, they should be accountable and not I. In the future, I will insist that the serial numbers match before purchasing electronics in any store. It didn’t occur to me that I would need to do this at Target.
Dec. 12, 2022, 2:40 p.m. by Barbara
I purchased a KitchenAid Stand Mixer on 12-08-21 as a Christmas gift from Store T1147, Copaigue NY. The gift recipient felt the mixer made odd noises and requested I return it. The employee processed the return as a gift card rather than as the credit card purchase it originally was. Furthermore she told me that both payments were equally interchangeable when I asked her to credit my RED card. She had already processed to return as a Gift card and advised that it could not be changed. On 12-10-22 I was told by a supervisor in another Target that the Gift could not be used to purchase other gift cards. I returned to the Copaigue store and was told to contact Corporate. The employee at Corporate as well as his supervisor could not resolve the issue as they wanted a receipt rather than the Gift card for the Mixer. I received a Gift card for the returned merchandise but not a receipt. I want my credit card to be refunded the $257.98 for this item as per Target's return policy that returns are given in the same manner as the purchase! The Gift card balance has been verified as used as of 12-10-22. Receipt for original purchase is #1342-1147-0171-1848.
Dec. 11, 2022, 9:50 a.m. by Karen
On November 11, 2022 at approximately 9:00-9:45 am in the Enfield CT store, I purchased a $100 gift card, at a self checkout register with the help of an associate. On December 8, 2022 my niece went to use the gift card and was told there was a zero balance. The funds were taken out of my account, November 14. 2022! Unfortunately I do not have the receipt! I’ve been in contact with guest services by phone as well as email. They keep asking for the receipt. The representative in guest services, clearly saw the transaction on her computer, exactly when I told her I made the purchase, she gave me a case number, and was going to send it to the next team who would look at it. Once again, I get the generic email from that team asking for the third time for the receipt which I do not have. I couldn’t have made that any more clear the first time. I just got off the phone with a representative who told me once again that without the receipt, there’s absolutely nothing they can do. I asked to speak to someone higher up from her and she said there was no one higher up from her. She told me that absolutely nothing could be done because I did not have the receipt. I find that hard to believe in a company or size in a store. I frequent that no one is even going to try to help me. She told me that if I had a five dollar gift card that I would still need the receipt, I told her if it was a five dollar gift card I wouldn’t be going through this! I feel like I was being called a liar, and that I was being lied to because she said there was no one else in the company I could contact. It was $100 of my hard earned money as a gift to my niece who purchased a new home. If this really is the practice of target when it comes to gift cards, you really should look into changing it because it’s heartbreaking. It just seems that nobody there at Target cares, except for the associates in the Enfield, Connecticut store were amazing this morning.
Nov. 27, 2022, 1:55 p.m. by KATHRYN
I need help. I ask please help me. I accidentally purchase two Target gift cards today and realized I was to purchase Visa or Mastercard card instead. I immediately went to the service desk a told them my problem with my receipt. I wanted to exchange for the correct crea. I am and honest person with a vision problem and made a honest mistake. I ask and plead please help Me. I thank you for your help in this matter. Please contact me at firstname.lastname@example.org or my cell phone is 614 329 0870. I pray to god you can please help me. Thank you.
Nov. 15, 2022, 12:05 p.m. by Pamela
I started a new job at Target in Holland, MI, in September. I went for an interview and was hired. I reported for my orientation the first day and worked 4 hours on a computer doing on boarding. I came back a few days later to finish my orientation for another 5 hours. I was never paid for these nine hours of work. I started my first actual day on the job the week after orientation. I worked 6 and 1/2 hours and it was awful. My supervisor was very unfriendly and unhelpful. She barely showed me how to work the scanner that I had to use to identify shoes and clothes that were to be gotten rid of. I worked the whole shift, but I quit later that night because I hated the job. It was inventory week there and I know my supervisor was stressed out, but that is no way to treat a new employee. I was paid for the 6 and 1/2 hours that I worked on the floor, but they never paid me for the 9 hours of computer orientation that I did. I have called and talked to their HR person, Jessica, and she keeps saying that she sent in the request and it will be a while. Well it is now one and a half months later and I am pretty sure they are not planning on paying me. It is only $15 an hour by nine hours, but it is the principal of the whole thing. Sitting in their busy, loud, office area doing testing on the computer for nine hours was not pleasant.
21 complaints filed
1 Resolution reviews
Resolution rating 1.0 / 5
Customers willing to do business again 0%
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