T-Mobile complaints: How to file a complaint to the corporate office

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B) Try to contact T-Mobile by yourself: contact details below

Corporate Office Headquarters

12920 Se 38th St., Bellevue, WA, 98006


Customer service number


How does the complaint process work on nonono.com?

Here's how you can escalate your issue:

  1. File a complaint here on nonono.com for $15

  2. We publish your complaint AND deliver it to the T-Mobile escalations department

  3. If T-Mobile doesn't get back to you within 3 days, you'll get a 100% refund

T-Mobile complaint statistics

  • 19 complaints filed

  • 0 Resolution reviews

  • Resolution rating NA / 5

  • Customers willing to do business again NA

Latest Resolution Reviews Of Other Businesses


star star star star star

May 17, 2023, 10:19 a.m.

My huband and I booked an Airbnb in Tucson AZ for the month of January 2023. On November 23 2022 my husband was hopitalized, and airlifted from a hospital in Minnesota to Fargo ND. It was the only place that had a bed, and could handle his illness. He had contracted Sepsis, and had a Liver abcess. His chances of survival were very slim. During all of this, I made the mistake of calling our host in Tucson. I should have messaged her because of course there is no record of this conversation! I explained our situation, and that I knew we were out of the cancellation/reimbursment window but was there any way that we could recoup our money given the extreme situation. I was told that I could cancel, and if any of the dates ended up being book, she would reimburse us for those days. ( Of course none of this was in writing.) I proceeded to check the listing on a number of occasions, and by January 11, the dates were all booked. I then contacted the host by message wanting to start the reimbursement process. The message I received back was "contact airbnb"???? She told airbnb the dates were not booked, and that she would not reimburse us our $4679.13. I feel like I was scammed by the host,and taken advantage of during the most tramatic time in our lives. I contacted airbnb numerous times, and was given the run around. It wasn't until my husband ( yes he somehow survived, and was released from the hospital on January26) contacted No No No.com, that we ended up receiving $449.13 from airbnb as a courtesy. While we thank airbnb for the $449.13, it does not cover the money that we lost on the Tucson booking. I would think that airbnb would have shown a little more integrity in dealing with us in this situation. I also pointed out to airbnb that my children and I spent $7000.00 on airbnbs while we were staying in Fargo to be with our husband/dad. It didn't seem to make a difference to them.... My husband is still recovering, but when he is able to travel again, we will be using vrbo from now on!

T-Mobile Latest Complaints


Jan. 8, 2019, 11:27 a.m. by Shonna

I purchased a tablet back in 2015 and I turned it back in a couple days later because it wasn’t working therefore the gave me another on a month after that the bill went up on it unexpected that wasn’t the agreement so I canceled the line I was told the line was canceled received a bill saying I was paying on two tablets I called the credit the account a couple of dollars said the lines where canceled went through the same situation a couple of time for years it’s 2019 and the same tablets are still on the line I called today and spoke with Latisha out the team of experts in the south Carolina area she stated she never seen any notes on the account nor any calls when ALL THE CALL SUPPOSE TO BE MONITOR AND RECORDED didn’t get anywhere with her remind you I canceled the line over three years ago so I asked to speak either manager which was KIM badge number 1232487 also with the team of experts in the South Carolina area the said the same thing as latisha stated that she can really on credit my account 90 days but she did it for six months when I been paying for 3 years and also had an attitude I been with T-Mobile for 7 years and they never on the same page what pissed me off the most Kim THE MANGER told me she wasn’t able to pull up the call from PA which is outside of SC to basically I had to take a loss out of 3 years if that’s still apart of T-Mobile why aren’t you able to view the calls or the notes she basically said screw me and took my money and said it’s no way to get in touch with them because it’s not in sc and they just opened this department back in July of 2018 THEY ARE A HORRIBLE company I don’t recommend using the service you call one day somebody tell you one thing the next time you call they say they don’t see any notes nor call somebody isn’t doing they job and they leave you to deal with I been getting charge for a tablet for 3 year and I can’t get my money back because they don’t have they stuff together I’m so upset I never wrote a bbb complaint on anyone but and this point I’m so fed up with T-Mobile

T-Mobile complaint statistics

  • 19 complaints filed

  • 0 Resolution reviews

  • Resolution rating NA / 5

  • Customers willing to do business again NA

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If you need to resolve an issue with T-Mobile, you can file a public complaint on No No No. We will deliver your complaint to the T-Mobile corporate office and ask them to resolve your issue.

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