A) Try to contact T-Mobile by yourself: contact details below, or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
Customer service number
1-800-866-2453
Returns
https://www.t-mobile.com/contact-us.html
Here's how you can escalate your issue:
File a complaint here on nonono.com for $9
We publish your complaint AND deliver it to the T-Mobile escalations department
If T-Mobile doesn't get back to you within 3 days, you'll get a 100% refund
18 complaints filed
2 Resolution reviews
Resolution rating 3.0 / 5
Customers willing to do business again 50%
We’re an independent consumer advocacy group here to help you resolve your complaint with a business.
Our mission is to fix issues and relationships between consumers and businesses.
If you need to resolve an issue with T-Mobile, you can file a public complaint on No No No. We will deliver your complaint to the T-Mobile corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes T-Mobile to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.