A) Try to contact Porch by yourself: contact details below, or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
2200 1st Ave S Ste 400 Seattle, WA 98134-1452
support@porch.com
Customer service number
(855) 494-5972
Returns
Here's how you can escalate your issue:
File a complaint here on nonono.com for $15
We publish your complaint AND deliver it to the Porch escalations department
If Porch doesn't get back to you within 3 days, you'll get a 100% refund
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We’re an independent consumer advocacy group here to help you resolve your complaint with a business.
Our mission is to fix issues and relationships between consumers and businesses.
If you need to resolve an issue with Porch, you can file a public complaint on No No No. We will deliver your complaint to the Porch corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Porch to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.