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Paypal complaint statistics

  • 4 complaints filed

  • 0 Resolution reviews

  • Resolution rating NA / 5

  • Customers willing to do business again NA

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Paypal friends and family transfer withdrawn, although the evident scam

June 13, 2022, 4:22 a.m. by Amine

Hi. It was my first worst experience with Paypal. I have a limited knowledge into Paypal. Story about UEFA tickets: I put an ad in Facebook to sell tickets for UEFA Champions League final match on the 28 May 2022 at 9PM in Paris. I was contacted by the guy Pablo Andres Rincon in Facebook on the day of the game around 2am. We exchanged messages and I asked him for 5000usd for two tickets. We connected (became friends) in Facebook (I hope that FB can confirm this information). In the afternoon we agreed on 4000 euros price ( he suggested to give me 1800 euros cash and the remaining through Paypal). We met in front of the stadium around 7PM local time. I have the discussion in WhatsApp where we were sharing our respective locations before the game. (He has an American number +1 203 952 1758) I was a bit nervous because using PayPal for this kind of transfer first time, and I didn't trust the guy to take money (banknotes) from him as he said he has it in 20 euros, meaning a lot of bank notes. I hesitated then I asked him to make a full transfer of 4000 then he happily agreed. Then I asked him to give me 550 in banknotes and send the remaining 3450 by Paypal as I trusted more Paypal to protect me against any fraud. I gave him my email and asked him to give me the time to read about options that Paypal offers, I heard People talking about the difference between the kind of transfers ( family and friends) and ( goods and services) and what I understood is that he cannot cancel back Family and friends type transfer , as we were in front of the stadium, and with mobile tickets and the NFC technology (it is not a paper ticket that can be counterfeited). Then he made the transfer without advising me. I insisted on him that I had to see what he did before doing this. He then showed me the Paypal app showing that it says it is a gift, and that this is finalized and that he had to pay something around 104 US$ if am not wrong for it. I then asked him to show me how he did it, he transferred 1US dollar, that I received as 0.89 euros, and again he was insisting on that it is labeled (gift) so, it is not a transaction that he can cancel. I trusted him, because it is Paypal , then he sent me the address email where to transfer tickets for him through UEFA app. I did it happily and I have screenshots for this. And a video of the UEFA app showing he received it. Then we took some pictures with him and his friend and he left to enter the stadium. Few hours after the game, there was a story published in Facebook by him showing he was inside the stadium. All seemed to be ok, I even checked on the balance on Monday to be assured that everything was fine until I received your email on Thursday. I went to check on him in Facebook, then I found out that he unfriended/blocked me. What I can ask/provide to convince you that am a genuine person? At least I feel better that he said he received fake tickets not that (he didn’t receive anything): Why this guy didn’t contact me immediately never to complain about the tickets? He has my phone number and my Facebook account. Why he didn’t it contact Paypal the same day ( he had data and was posting in Facebook in the same time). · I have the video of the WhatsApp discussion and with the email that he shared with me to send him the mobile tickers. I have the screenshot that comes with the time, but also the pictures that we took few seconds later when it was all done. · I have a video record from UEFA App. I can give you the access to the UEFA app (login and password), where you can see the history of the transfers and that even you cannot open the same account in the app into 2 different devices. Why this guy unfriended me, I can prove this as well. I can provide you with credentials for my Facebook account where you can see that we were connected but that now you cannot access his page ( he blocked me). · We heard a lot about fake tickets for this game in the media, but it was mainly for LFC fans holding paper tickets (at least this is what I saw in the media), scammers weren’t using the mobile tickets ( NFC technology, please read about it (https://support.tickets-uclfinal.uefa.com/hc/en-us/articles/360019822739-What-shall-I-do-if-I-have-tickets-that-are-located-in-different-areas-within-the-stadium-) Please read the article here: https://www.aa.com.tr/en/europe/france-blames-fake-tickets-unruly-liverpool-fans-for-champions-league-fiasco/2601124 You can read in the 7th paragraph (She pointed out that Liverpool requested UEFA to issue paper tickets, instead of e-tickets on mobile apps that were “tamper-proof, non-transferable tickets.”) Why he didn’t think about cancelling the 2nd transfer (although less than 1 euro). Why it took him few days to inform Paypal about it? I can provide you with all details you need. I wish justice will be done here. I don’t know what this guy can say except saying that it was fake. I have another screenshot from UEFA official website showing that the tickets were in the phone of Pablo Rincon (again I can provide access/ password to the session to prove that am saying the truth)

Paypal complaint statistics

  • 4 complaints filed

  • 0 Resolution reviews

  • Resolution rating NA / 5

  • Customers willing to do business again NA

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