A) Try to contact Optimum alone by yourself or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
1 Court Square West Long Island City NY 11101
Customer service number
Here's how you can escalate your issue:
File a complaint here on nonono.com for $9
We publish your complaint AND deliver it to the Optimum escalations department
If Optimum doesn't get back to you within 3 days, you'll get a 100% refund
Sept. 28, 2022, 5:19 p.m.
An executive resolutions representative reached out to me after lodging my complaint with NoNoNo and handled my issues to my satisfaction. I do wish it had not come to me filing a complaint of this sort but it does seem to have got the attention my issue deserved. I consider my case resolved at this point. Thank you NoNoNo for your service.
Sept. 28, 2022, 9:41 a.m.
great help i was call the next day by a manager and he fix my problem that i could not fix
Sept. 23, 2022, 11:25 p.m.
I was able to have American Home Shield call me and try to resolve all the issues. This was the first time I felt like anyone listened to me. While the majority of our issues were solved with a second opinion, we were able to give feedback and also offered a credit for all our troubles. So, this really was helpful!
Sept. 20, 2022, 4:52 p.m.
Home Depot graciously offered me a e-gift card to compensate for my loss. It’s much appreciated because I am presently remodeling my condo.
Sept. 14, 2022, 7:34 p.m.
After spending countless hours on hold and on transfers with ADT with no resolution, I contacted No No No. After 3 business days had still not heard from ADT so I let them know and was contacted by ADT within 2 hours with complete resolution to my issues. Highly recommended!
0 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
No No No is a consumer advocacy website that helps consumers file and resolve complaints with Optimum.
Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.
If you need to resolve an issue with Optimum Corporate, you can file a public complaint on No No No and we will deliver your complaint to Optimum and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.
The reason we are operating this way is that a) it incentivizes Optimum to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.
It is the outcome that matters, right?