One stop gas station complaints: How to file a complaint to the corporate office?

March 26, 2023, 1:11 p.m.

Not sure if this come resolved my issue. I was just a coincidence. However it was shipped the same day I made a complaint. What I did not receive was a camera bag. And I thought I was getting a charger. However the charger may not been in this package. But the camera bag should have been. However I would use this company again.

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March 26, 2023, 8:41 a.m.

Home Depot was quick to reply to my complaint and the job was handled in a timely manner. Plus they have a gift card which was nice.

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March 21, 2023, 7:09 p.m.

It took reaching out via BBB, Twitter and Nonono for AHS to satisfy its most basic contractual responsibilities to us. Even then, I had to follow up repeatedly when they failed to provide reimbursement in a timely manner after I’d made contact, jumped through all their hoops, and provided the requested paperwork. Their established avenues of service were ineffective & infuriating. Their response on BBB was callous and shows no regard for customer service. I will not renew my contract with them and strongly encourage everyone to avoid this unscrupulous and scammy company.

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March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

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March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

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Sept. 9, 2022, 9:26 p.m. by Karen

Karen Davis Manger of one stop in whitesville route3 coal river road everything was fine until her son in law came Gere and did something bad at my house and know Keran wasn't to kick Jason runion out of store and his thirteen year old son Karen is putting her job up for things that she has no way to pass judgment on

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July 13, 2020, 11:49 a.m. by Michael

I went into the One Stop gas station this morning. Sign on the door says:masks required. I asked why the African American clerk was not wearing a mask. The supervisor a white guy told me if I did not like the situation to not come back. I really think correction should be made with to both employees. I am confident that you would not like your employees talking like that to your customers. My phone # is 813-317-9368. Please respond asap. Michael

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Aug. 9, 2018, 6:58 p.m. by Bobby

I went to buy gas at this station and the manager of said one stop in whitesville wv 25209 who's name is Karen sold me the gas and then told me I was not to come back on her property or she would call the law because I had bought the gas for someone else the person was no where on her property and I did appsalutly nothing wrong. I would like to see her apprehended in this matter there are several people that she has done exactly the same as she did me not only did she embarrasse me in front of people she also slanderd my name Thank you so much for your help in this matter. Bobby Steele

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