Netflix complaints: How to file a complaint to the corporate office?

A) Try to contact Netflix by yourself: contact details below, or...

B) Save time and effort: escalate your complaint to the corporate office with our help

Corporate Office Headquarters


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How does the complaint process work on

Here's how you can escalate your issue:

  1. File a complaint here on for $9

  2. We publish your complaint AND deliver it to the Netflix escalations department

  3. If Netflix doesn't get back to you within 3 days, you'll get a 100% refund

Netflix complaint statistics

  • 25 complaints filed

  • 0 Resolution reviews

  • Resolution rating NA / 5

  • Customers willing to do business again NA

Latest Resolution Reviews Of Other Businesses

Netflix Latest Complaints


Dec. 22, 2018, 12:36 p.m. by Rita

Netflix has been taken money for my account for the past 18 months. In June 2017 I disconnected my satellite internet, I did not call Ian anything to Netflix out of ignorance of my own I did not know I had to do that. I got internet and TV again December 7th 2018 the service man that was here hooked up my Roku and there was Netflix, I was going through my bank account and I noticed that they've been taking it out for the past 18 months ,I did not know that or I would have stopped it sooner. I called customer service talk with somebody they gave me their supervisor his name was Curtis I believe and he was very rude he absolutely refused to do anything said that he can't ,he got rude I got rude, I hung up the phone got home that night and Netflix was canceled on my TV. I called back customer service the next day talked to a young man he gave me another supervisor which was a woman. She said that I had called in and told them to block my card and the service was discontinued, that was not true I did not do that. She told me the only things you could do for me was to restart Netflix and give me one month free. I told her that was unacceptable. All I want is to have credit for the next 18 months that I have already paid for. If that can't be done and you would rather have me not as a customer. I would rather have my money reimbursed it to my banking account. Nothing more nothing less only what I've paid for. I think y'all motto is give credit where credit's due

What is No No No?

We’re an independent consumer advocacy group here to help you resolve your complaint with a business.

Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with Netflix, you can file a public complaint on No No No. We will deliver your complaint to the Netflix corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Netflix to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.