Netflix complaints: How to file a complaint to the corporate office?

March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

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March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

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March 16, 2023, 12:43 p.m.

Very satisfied w this service. I submitted my request after going to the customer service desk which didn't help my case as a refund was already given. However they did offer another gift card for the damaged product.

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March 13, 2023, 2:52 p.m.

In person appearance reached the Store Manager. She spent time going through all available shower kits, Credit was given and new unit ordered, The Nono claim had not been published at that time,

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March 13, 2023, 12:59 p.m.

The Home Depot representative was really good at communicating and getting me the refunds due

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March 1, 2023, 8:35 p.m. by Maggie

When I tried to join up to Netflix on 28 Feb using my own email (magzgp@gmail.com), I got a message saying I already had an account. The screen also showed the profiles of a family I know from another state but did not appear in their profiles, nor should I. The only email address for that family that I know of is jkarmel@iinet.net.au I used Netflix chat line to resolve this problem. I wasn't speaking to a robot but to an agent with a name beginning with S, possibly something like Samanjarit. All they did was keep sending information about how to sign up (I already followed those instruction --no luck). I was also asked if I would like to cancel my account. Presumably they meant the other family's account as I do not have one, that was what I was trying to do. I told them no as that would have cancelled the other family's account. After lots of to-ing and fro-ing for almost an hourin which they told me the same thing over and over with no resolution, I closed the chat and asked them to send me a print-out of the chat line discussion we had had. After 3 days I have still not received this.

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Dec. 22, 2018, 12:36 p.m. by Rita

Netflix has been taken money for my account for the past 18 months. In June 2017 I disconnected my satellite internet, I did not call Ian anything to Netflix out of ignorance of my own I did not know I had to do that. I got internet and TV again December 7th 2018 the service man that was here hooked up my Roku and there was Netflix, I was going through my bank account and I noticed that they've been taking it out for the past 18 months ,I did not know that or I would have stopped it sooner. I called customer service talk with somebody they gave me their supervisor his name was Curtis I believe and he was very rude he absolutely refused to do anything said that he can't ,he got rude I got rude, I hung up the phone got home that night and Netflix was canceled on my TV. I called back customer service the next day talked to a young man he gave me another supervisor which was a woman. She said that I had called in and told them to block my card and the service was discontinued, that was not true I did not do that. She told me the only things you could do for me was to restart Netflix and give me one month free. I told her that was unacceptable. All I want is to have credit for the next 18 months that I have already paid for. If that can't be done and you would rather have me not as a customer. I would rather have my money reimbursed it to my banking account. Nothing more nothing less only what I've paid for. I think y'all motto is give credit where credit's due

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Dec. 19, 2018, 12:23 a.m. by Abbie

You took off my favorite show. “sons of anarchy”

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Dec. 18, 2018, 2:41 a.m. by Michael

Whenever I use the Netflix app on my Xbox one X, the app forces my TV to auto adjust to HDR and makes the picture look horrible. I mean so bad you can notice it with any scene and even in the menu of Netflix. The moment I leave the app my tv goes back to normal and bright and clear. Please fix this issue. For people like me who have a HDR tv and Xbox this makes netflix on the Xbox horrible. Without changing my settings if I use my TVs Netflix app, the picture apears much much brighter and true to colors. This needs to be fixed soon.

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Dec. 17, 2018, 12:07 a.m. by Richard

Bring back rooster to the ranch bring him back

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