Mercedes-Benz complaints: How to file a complaint to the corporate office

May 25, 2023, 8:58 a.m.

Jack was awesome from start to finish! I truly felt like finally I had someone working on my behalf to bring some action and resolution to what turned into a nearly 2 year back and forth kitchen refacing job. I 100% know that I would turn to NoNoNo again for any customer service issues that need escalation!

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May 24, 2023, 9:50 a.m.

Lowes quickly resolved my issue and gave me a refund. Very impressed.

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May 17, 2023, 9:07 p.m.

I sent in my complaint to nonono and in less than two hours homedepot had reached out to me by phone email and text Basically begging me to talk to them My complaint was resolved within one day Nonono.com is the number one second to none place to take your complaints and turn them into a big smile on your face Trust me I was very skeptical about nonono.com But not nonono more they do exactly what they say they can do unbelievable but it’s as true as the sun every morning. Nonono.com is my new hero of the year

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May 17, 2023, 11:58 a.m.

My issue with Sears was going on 6 months with no resolve in sight....I had ALMOST given up, when I found nonono.com....I was a bit skeptical, but WOW, the issue was resolved within weeks! Great company, super friendly, and cost feasible 😀

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May 17, 2023, 10:19 a.m.

My huband and I booked an Airbnb in Tucson AZ for the month of January 2023. On November 23 2022 my husband was hopitalized, and airlifted from a hospital in Minnesota to Fargo ND. It was the only place that had a bed, and could handle his illness. He had contracted Sepsis, and had a Liver abcess. His chances of survival were very slim. During all of this, I made the mistake of calling our host in Tucson. I should have messaged her because of course there is no record of this conversation! I explained our situation, and that I knew we were out of the cancellation/reimbursment window but was there any way that we could recoup our money given the extreme situation. I was told that I could cancel, and if any of the dates ended up being book, she would reimburse us for those days. ( Of course none of this was in writing.) I proceeded to check the listing on a number of occasions, and by January 11, the dates were all booked. I then contacted the host by message wanting to start the reimbursement process. The message I received back was "contact airbnb"???? She told airbnb the dates were not booked, and that she would not reimburse us our $4679.13. I feel like I was scammed by the host,and taken advantage of during the most tramatic time in our lives. I contacted airbnb numerous times, and was given the run around. It wasn't until my husband ( yes he somehow survived, and was released from the hospital on January26) contacted No No No.com, that we ended up receiving $449.13 from airbnb as a courtesy. While we thank airbnb for the $449.13, it does not cover the money that we lost on the Tucson booking. I would think that airbnb would have shown a little more integrity in dealing with us in this situation. I also pointed out to airbnb that my children and I spent $7000.00 on airbnbs while we were staying in Fargo to be with our husband/dad. It didn't seem to make a difference to them.... My husband is still recovering, but when he is able to travel again, we will be using vrbo from now on!

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March 13, 2023, 2:55 p.m. by Michael

Mercedes Benz of Oakland performed a wheel alignment and camber adjustment totaling $584.50. Right away I noticed a grinding sound and vibrations coming from the front wheels. I called the service manager, Giovanni Bondoc, and requested an appointment asap with a loaner and was told it would take five days to get me in. I asked Mr. Bondoc if the car was safe to drive until then and his response was, "You tell me." The next day I took the vehicle to an independent repair shop. They made the repairs - bolts were loose on the lower control arm - and I paid for this repair. I was advised this could have caused a serious accident if I had kept driving this car. I requested a refund from Mercedes of Oakland. I was told no refund because I did not bring the car back to them. I explained I tried to arrange this with service manager but he was unhelpful and indifferent to my safety concerns. I offered to have the second shop call to verify the issue and what had been done to fix Mercedes of Oakland's incompetent repair job. I sent Mercedes of Oakland a copy of the bill I paid to the second repair shop. Stay away from this dealership and it's sister dealership Mercedes Benz of San Francisco. Even when their own incompetence creates a serious safety issue they will not take ownership or try to resolve it.

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Feb. 1, 2019, 8:36 p.m. by David

Air bag recall and they won’t give me a loaner car I have been waiting for 2 years for the parts an have not be able to drive the car

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