Filing a complaint costs $9. We will deliver your complaint past the frontline customer service straight to the escalations department.
Kroger average response time is 45h for complaints filed on No No No.
If you don't get a response within 72h, you will get a 100% refund.
Kroger Resolution Reviews
Dec. 1, 2019, 12:34 p.m.
I appreciate your quick response and the $5.00 credit. I have been a loyal Kroger customer and will continue to be.
Nov. 6, 2019, 4:45 p.m.
Well it wasn't until after I left another message ( week later) with no no no that Kroger got back with me the same day
We’re an independent consumer advocacy group here to help you resolve your complaint with a business.
Our mission is to fix issues and relationships between consumers and businesses.
If you need to resolve an issue with Kroger, you can file a public complaint on No No No. We will deliver your complaint to the Kroger corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Kroger to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.
You need to click a confirmation link that we just sent you via SMS.
If you didn’t get an SMS from us, you can also click a confirmation link in the email we sent you.
If you can’t find an email from us, please check your spam / junk folder.