Kroger Escalate your complaint to corporate office

Filing a complaint costs $15. We will deliver your complaint past the frontline customer service straight to the escalations department.

Kroger average response time is 45h for complaints filed on No No No.

If you don't get a response within 72h, you will get a 100% refund.

What happened? (Please write short paragraphs)

Title of your complaint

Where did you do business?*

In store

Online

Store location?

First name

Last name

Mobile phone number

I have read and agree to the
No No No Terms and Privacy Policy

Filing a complaint costs $15

We help consumers resolve issues with big companies

Kroger Resolution Reviews

Corey

Jan. 10, 2023, 10:34 a.m.

Kroger didn’t resolve anything, when the Store Leader found out it was an employee (Me) of kroger who was shopping on his day off and got disrespected. The store leader walked off on me and got mad (Heath Spears) never said to me “Sorry this happened” or anything even days later. Now he doesn’t speak to me (Heath Spears) Store Manager. I feel very unhappy working for Store 432 location because of how the store leader is treating me. Situation is being handled very unprofessional…..nothing was resolved at all and I guess until I transfer or find another job. I will have to deal with this immature store leader.

Click here to see the complaint and comments

Pamela

Dec. 1, 2019, 12:34 p.m.

I appreciate your quick response and the $5.00 credit. I have been a loyal Kroger customer and will continue to be.

Click here to see the complaint and comments

Naomy

Nov. 6, 2019, 4:45 p.m.

Well it wasn't until after I left another message ( week later) with no no no that Kroger got back with me the same day

Click here to see the complaint and comments

Melissa

Aug. 27, 2019, 10:42 p.m.

I received an unexpected phone call from corporate because of NoNoNo. This was the turn I needed after (what seemed) an automated response I Received after reaching out to the retailer directly

Click here to see the complaint and comments

1.0 (378 resolution reviews) Customer service

https://www.kroger.com/
1014 Vine Street Cincinnati OH 45202-1100
(800) 576-4377

What is No No No?

We’re an independent consumer advocacy group here to help you resolve your complaint with a business.

Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with Kroger, you can file a public complaint on No No No. We will deliver your complaint to the Kroger corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Kroger to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.

Kroger Escalate your complaint to corporate office

We help consumers resolve issues with big companies

Corey

Pamela

Naomy

Melissa

What is No No No?

One More Step

before we can deliver complaint