Hyatt complaints: How to file a complaint to the corporate office?

March 26, 2023, 1:11 p.m.

Not sure if this come resolved my issue. I was just a coincidence. However it was shipped the same day I made a complaint. What I did not receive was a camera bag. And I thought I was getting a charger. However the charger may not been in this package. But the camera bag should have been. However I would use this company again.

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March 26, 2023, 8:41 a.m.

Home Depot was quick to reply to my complaint and the job was handled in a timely manner. Plus they have a gift card which was nice.

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March 21, 2023, 7:09 p.m.

It took reaching out via BBB, Twitter and Nonono for AHS to satisfy its most basic contractual responsibilities to us. Even then, I had to follow up repeatedly when they failed to provide reimbursement in a timely manner after I’d made contact, jumped through all their hoops, and provided the requested paperwork. Their established avenues of service were ineffective & infuriating. Their response on BBB was callous and shows no regard for customer service. I will not renew my contract with them and strongly encourage everyone to avoid this unscrupulous and scammy company.

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March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

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March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

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Aug. 4, 2019, 4:42 a.m. by Ronny

I am spending a lot of time in the last days trying to explain why can't I get the same rate I got from booking.com. I was using hyatt messenger service and also through email. I made 2 reservations to the Hyatt Centric times square between the 16Aug to 22Aug for a 2 Queen City view room: one at booking and the other at hyatt app. The 2 reservations were confirmed few minutes away. I prefer doing business with Hyatt and I am a world of hyatt member a long time. I was trying to explain this, but nobody cared. The price difference is around 300$. I suggested 2 solutions: one, to use the booking reservation, but get the hyatt member benefits (like points credit and so on). and second, to lower the hyatt price. I filled a "best rate guarantee form" and it was rejected for some reasons that I don't understand. The Hyatt confirmation number is: 38741584. The Booking confirmation number is: 38737989. My world of hyatt member number is: 527300210A. Hope you can end this saga. Thanks.

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Sept. 13, 2018, 4:16 p.m. by Kenya

I’m checked in at hotel the room is wrong room and dirty carpet . I ask The front desk . She had me waiting and was very nonchalant. I joined as member and this how I’m made feel stereotype from the color of my skin. I’m greatly offended. As I spoke to the reservations and ask to please request nice room and she did . Cat at front desk didn’t think I was good enough for a clean room , nor did she value my time . Starting my stay off pretty rocky Hyatt river front

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Sept. 10, 2018, 11:59 a.m. by Frank

I have filed a complaint on above, and you replied looking for me to confirm my email was correct I have done this Hyatt hotel 59 forbes road bosten

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Sept. 9, 2018, 5:28 p.m. by Frank

I have been staying in the hyatt hotel (50 forbes road braintree for the past 20 years (previous owner.the Sheridan ) i came back to the hotel last night with my family.who are also residence and we decided to sit and have a chat for a few minutes before bed when the receptiones informed us we were not allowed to sit in the lounge , i was very upset by this and asked him for an explanation why and he just said im not allowing it , my honest opinion was because we.had Irish accents he took exception to us , regardless of the fact that our stay will cost me personally.four thousand dollars Hyatt hotel 59 forbes road bosten

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Aug. 25, 2018, 9:35 p.m. by Norka

The manager of the front desk (I think her name is Nichole) she is rude and unrespecfull person. Also she is have discrimination. I don't think because she is manager she have to think that she is better that anybody. I saw her walk in on the lobby without to be polite of the employee that don't work there. She is really rude and unprofessional. She isn't better that anyone. She is a simple employee that have a supervisor position. Hyatt place hotel lake buena Vista

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