A) Try to contact HP by yourself: contact details below, or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
1501 Page Mill Road Palo Alto CA 94304
opsmanager@hp.com
Customer service number
18444609444
Returns
http://www8.hp.com/us/en/contact-hp/contact.html
Here's how you can escalate your issue:
File a complaint here on nonono.com for $15
We publish your complaint AND deliver it to the HP escalations department
If HP doesn't get back to you within 3 days, you'll get a 100% refund
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If you need to resolve an issue with HP, you can file a public complaint on No No No. We will deliver your complaint to the HP corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes HP to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.