Home Warranty of America complaints: How to file a complaint to the corporate office?

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Here's how you can escalate your issue:

  1. File a complaint here on nonono.com for $9

  2. We publish your complaint AND deliver it to the Home Warranty of America escalations department

  3. If Home Warranty of America doesn't get back to you within 3 days, you'll get a 100% refund

Home Warranty of America complaint statistics

  • 2 complaints filed

  • 0 Resolution reviews

  • Resolution rating NA / 5

  • Customers willing to do business again NA

Latest Resolution Reviews Of Other Businesses

Home Warranty of America Latest Complaints

No resolution or response

Aug. 17, 2018, 11:29 a.m. by Craig

Our air conditioning unit went out on 5/21/2018. I filed a claim with hwa. The first technician that came out misdiagnosed the unit & put a temporary fix on it that lasted a whopping 3 weeks. Hwa at the time had no service techs in my area, so i was told either find my own or wait on them. After filing the claim 18 days later i was contacted by M & I to come out & diagnose the issue, refered by HWA. I took off a half day & waitedfor them, they never showed up. I contacted another heat & air company Dwight Gold HVAC #0152000 ph # 501 676 1348 & he came out & spent approx 4-1/2 hours diagnosing both of my air units. His diagnosis was outdoor ac multiple leaks, valves leaking,condenser coil leak, high head pressure, compressor noise,evaporator coil leaking & drain pan rust out. We hired him to replace the unit & coil as we had no air with pets & kids. We were lucky we were able to get a loan from the bank to cover the cost. We are billed 84.23/ monthly by HWA. It is now August 17th & after hours on the phone , numerous emails, conversations with supervisors. Dwight Gold was even contacted by them & he explained everything to them about the old unit & the new replacement unit. The bill for the new unit was 4578.00. I want reimbursement for that, the 1/2 day of work their tech stood me up on & the 5-7 hours i have been on phone calls with no resolution to date. Craig Finn 501 231 1283

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