Home Chef complaints: How to file a complaint to the corporate office?

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Home Chef complaint statistics

  • 10 complaints filed

  • 3 Resolution reviews

  • Resolution rating 4.33 / 5

  • Customers willing to do business again 100%

Latest Resolution Reviews Of Other Businesses

Home Chef Latest Complaints

Security guard

Aug. 7, 2020, 7:11 p.m. by Leesa

I was dropping of my Son at his job today and the Older man that works during the afternoon came up to me and started yelling at me about not coming through a certain area of the parking lot which I did not do. He also said I speed through that same area which is also a lie because I have dash cam video that can prove that not true. Being it was my son's first day of orientation, I was not familiar with the distribution center but I did drop him off in front next to the security guard office in which he came out and spoke with me and asked me if I was going to park and I said no an my son told him he was there for orientation. So the security guard was well aware I pulled up right next to him Not Speeding! Then when he came up to me right now to let me know about that day, he started yelling at me with the most aggressive behavior making me cry in front of my son while he was getting out of the car. I was not even aloud to say anything cause he kept cutting out from saying anything. I told him I did not speec through any area and ask another security guard if I could park in a certain area an he said he didn't care! Don't do it again! I was like I didn't do anything?? So I asked him for his company He worked for or manager and He told me he wasn't going to give it to me I have to go find out that information in the home chef office. He started writing down my license plate because I was on the phone with the 1877 home chef representative Samone telling her what was going on and the security was still threating me through my car window saying he was going to send me to jail for being parked in home chef parking lot while I was trying to talk to Samone on the phone. I never thought such terrible customer service from a security company that worked for home chef would treat people this way. I don't want to ever see that guard again because I feel threatened by his behavior and I don't know what else he will say or do. I can't even drop of my son to work not knowing what I'm suppose to do just so I can avoid the guard. If you want to see any truth to how I pulled in to the parking or on how he was taking to me so rudely I have everything on my dash cam. I apologize if I didn't know where I was suppose to park but I did not speed through and truck areas that his saying I did. Thank you.

What is No No No?

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Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with Home Chef, you can file a public complaint on No No No. We will deliver your complaint to the Home Chef corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Home Chef to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.