Home Chef complaints: How to file a complaint to the corporate office?

March 26, 2023, 1:11 p.m.

Not sure if this come resolved my issue. I was just a coincidence. However it was shipped the same day I made a complaint. What I did not receive was a camera bag. And I thought I was getting a charger. However the charger may not been in this package. But the camera bag should have been. However I would use this company again.

Click here to see the complaint and comments

March 26, 2023, 8:41 a.m.

Home Depot was quick to reply to my complaint and the job was handled in a timely manner. Plus they have a gift card which was nice.

Click here to see the complaint and comments

March 21, 2023, 7:09 p.m.

It took reaching out via BBB, Twitter and Nonono for AHS to satisfy its most basic contractual responsibilities to us. Even then, I had to follow up repeatedly when they failed to provide reimbursement in a timely manner after I’d made contact, jumped through all their hoops, and provided the requested paperwork. Their established avenues of service were ineffective & infuriating. Their response on BBB was callous and shows no regard for customer service. I will not renew my contract with them and strongly encourage everyone to avoid this unscrupulous and scammy company.

Click here to see the complaint and comments

March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

Click here to see the complaint and comments

March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

Click here to see the complaint and comments

Aug. 7, 2020, 7:11 p.m. by Leesa

I was dropping of my Son at his job today and the Older man that works during the afternoon came up to me and started yelling at me about not coming through a certain area of the parking lot which I did not do. He also said I speed through that same area which is also a lie because I have dash cam video that can prove that not true. Being it was my son's first day of orientation, I was not familiar with the distribution center but I did drop him off in front next to the security guard office in which he came out and spoke with me and asked me if I was going to park and I said no an my son told him he was there for orientation. So the security guard was well aware I pulled up right next to him Not Speeding! Then when he came up to me right now to let me know about that day, he started yelling at me with the most aggressive behavior making me cry in front of my son while he was getting out of the car. I was not even aloud to say anything cause he kept cutting out from saying anything. I told him I did not speec through any area and ask another security guard if I could park in a certain area an he said he didn't care! Don't do it again! I was like I didn't do anything?? So I asked him for his company He worked for or manager and He told me he wasn't going to give it to me I have to go find out that information in the home chef office. He started writing down my license plate because I was on the phone with the 1877 home chef representative Samone telling her what was going on and the security was still threating me through my car window saying he was going to send me to jail for being parked in home chef parking lot while I was trying to talk to Samone on the phone. I never thought such terrible customer service from a security company that worked for home chef would treat people this way. I don't want to ever see that guard again because I feel threatened by his behavior and I don't know what else he will say or do. I can't even drop of my son to work not knowing what I'm suppose to do just so I can avoid the guard. If you want to see any truth to how I pulled in to the parking or on how he was taking to me so rudely I have everything on my dash cam. I apologize if I didn't know where I was suppose to park but I did not speed through and truck areas that his saying I did. Thank you.

Click here to see the complaint and comments

Jan. 27, 2020, 6:51 p.m. by sharon

my name is Sharon Campbell. A box of food was delivered to my door. I did not order this. please have someone pick it up or give me instructions how to return this product without shipping and handling costs! thankyou

Click here to see the complaint and comments

Dec. 14, 2019, 7:50 a.m. by John

I have not received the meals I ordered last Friday. They are normally delivered on Wednesday. I have received several emails from Fed Ex saying that my order is out for delivery, but I have not received the package. I received another email this morning, but the meals have been in transit too long. If they come in today, I will be very leary of preparing them since they will not be cold

Click here to see the complaint and comments