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Corporate Office Headquarters
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6 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
Dec. 1, 2022, 4:23 p.m.
After three days ...about 2 hours per day of being shuttled about... between 5-7 so called representatives...being told that someone would call.....NOT! One call to No No No.......a few hours later ...a call from a Sears Supervisor....problem solved...they will honor the Contract.
Nov. 30, 2022, 3:33 a.m.
The outcome of my case was good. Choice Home Waranty agree to pay out so I could call my own technician. I didn’t however like the amount of time it took to receive the check. The check came 27 days after it was approved.
Nov. 29, 2022, 8:28 a.m.
Lowes, after 2-1/2 months of not having a washer, finally replaced the washer. Originally, I was told that since I had not use a Lowes Credit Card, nothing could be done. So I thank NoNoNo for their assistance.
Nov. 28, 2022, 12:19 p.m.
They eventually refunded my money. I am 58 years old, I have NEVER had anything remotely like this in my life. Not only were BOTH toys destroyed, they were LATE and one was not even in its original box. It was delivered in a huge bag. Broken into pieces. Not only was our great nephew devastated, our niece had to take time out of her busy schedule to physically return the toys to a Walmart near her because the one didn’t come with a box!!! Then, since I used my card for the purchase, Walmart took its time to issue the refund. To ME!!! Why didn’t they give our niece the money? Or a store credit of some type? Then she could have bought the 5-yr old something else! Best case scenario would have been for them to exchange the items for ones not destroyed. Or better yet, ship them in something more than a BAG!!!
June 23, 2020, 2:05 p.m. by Ada
On saturday june 20 I went to the hm store located at 470 Lewis ave in meriden ct the store manager refused to sell an item that was on the mannequin stating that the item was on hold for a client. I really needed it because it was a set and the only one left my size . She walked away as soon as i told her that it shouldn't be on the floor if it wasnt for sale. Very dissapointed...
June 11, 2020, 11:52 a.m. by Margarita
I placed an order on H&M website 7 days ago and it was not even shipped yet!! That is ridiculous! That’s the slowest service I’ve ever experienced. I want my item to be shipped now or get a refund!
May 3, 2019, 4:24 p.m. by Tina
Hello.. I walked in to your H&M location at Stoneridge Mall about 30 minutes ago, no one acknowledged me, I started looking around for an item one of the sales associates looked me right in my face and never opened his mouth, normally I would have walked right out but I really needed what I came in for, once I got to the register he still never said a word he just started scanning my items i did mention about not being acknowledged the only thing he said was did I need a bag, this was the worse service I’ve EVER had I’ve gotten better service at Mac Donald’s, I don’t know if he was in a bad mood or what but if he’s going to be representing your company he definitely needs more customer service training...
May 1, 2019, 8:05 p.m. by Ana
The manager she’s so nasty and didn’t want to return with the received my item she only wants me to have a store credit instead of having my cash back in the period before 30 days of return . I will never again shop at that store again I have all the rights to get my money back for the item that I didn’t use and it has all the tags from the original day that i bought it
April 23, 2019, 8:53 p.m. by Brittany
I made a purchase 4/18/19 at the Alpharetta ha location and the security tag was left on. I went back to the store today to have them remove the tag, I made another purchase while I was in the store. I ride the train home my bag was stolen off the train. I have called the 800 number as well as the store number and was told both times because it is close to closing no one can help me pull my receipts or offer any other help. All I want is either my clothes replaced or a refund! I have tried to reach out and both times I was treated as though issue was not important!
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