Filing a complaint costs $9. We will deliver your complaint past the frontline customer service straight to the escalations department.
If you don't get a response within 72h, you will get a 100% refund.
We’re an independent consumer advocacy group here to help you resolve your complaint with a business.
Our mission is to fix issues and relationships between consumers and businesses.
If you need to resolve an issue with H&M, you can file a public complaint on No No No. We will deliver your complaint to the H&M corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes H&M to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.
You need to click a confirmation link that we just sent you via SMS.
If you didn’t get an SMS from us, you can also click a confirmation link in the email we sent you.
If you can’t find an email from us, please check your spam / junk folder.