Geico Customer Service – How to file a complaint?

Name: Geico
Address: One GEICO Plaza Ste 110, Washington
Rating: None

A) Try to contact Geico alone by yourself or...

B) Save time and effort: escalate your complaint to the corporate office with our help

Corporate Office Headquarters

One GEICO Plaza Ste 110 Washington Washington 20076

Email

texthelp@geicomail.com

Customer service number

800-861-8380

Returns

https://www.geico.com/contact-us/

How the complaint process works on nonono.com?

Do you have a product complaint or an issue with a refund, return or something else? And you can't get through the Geico complaint line to the Geico help center?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $9 We publish your complaint AND deliver it to the Geico escalations department If Geico doesn't get back to you within 3 days, you'll get a 100% refund

Geico Latest Complaints

Bad Faith & Negligence by claim Handler

March 3, 2021, 4:18 p.m. by Mike

RE: CLAIM 0575711040101040-01 we d like to report a gross negligence and bad faith in handling the claim by Geico Employee Burto Nazario phone number 858-762-8382, he is assigned claim handler, but he ignores all phone call and emails, he refuses to investigate or make decision on the claim, his assistant Stated that claim is being reviewed by Geico Investigator Kelly at 661-520-2296, it appears that investigator Kelly never attemted to review the claim, invsetigator Kellys phone number is ALWAYS OFF and there is no way to leave a message. we believe geico should do better screening when it comes its associates. Our attorney have prepared a complain letter to California Department of insurance for bad faith and ignorance by Geico Insurance company

Click here to see the complaint and comments

None

Sept. 12, 2018, 11:04 p.m. by Sharon

Had all the tools in our construction trailer that was insured along with contents insured broken into and tools stolen. One rep told us it was covered and then another one says it's not. We feel we are being ripped off with their insurance. We want paid for our items

Click here to see the complaint and comments

Online policycancelled and open for reinstatement at a higher rate and down payment

July 31, 2018, 12:34 p.m. by Lavernr

My online policy was cancelled and reinstatement opportunity available at a higher rate and a down payment. I would like to be reinstated at the same online premium quote and without a downpayment.

Click here to see the complaint and comments

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Geico.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Geico, you can file a public complaint on No No No and we will deliver your complaint to Geico and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Geico to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story. It is the outcome that matters, right?