Geico complaints: How to file a complaint to the corporate office?

Dec. 1, 2022, 4:23 p.m.

After three days ...about 2 hours per day of being shuttled about... between 5-7 so called representatives...being told that someone would call.....NOT! One call to No No No.......a few hours later ...a call from a Sears Supervisor....problem solved...they will honor the Contract.

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Nov. 30, 2022, 3:33 a.m.

The outcome of my case was good. Choice Home Waranty agree to pay out so I could call my own technician. I didn’t however like the amount of time it took to receive the check. The check came 27 days after it was approved.

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Nov. 29, 2022, 8:28 a.m.

Lowes, after 2-1/2 months of not having a washer, finally replaced the washer. Originally, I was told that since I had not use a Lowes Credit Card, nothing could be done. So I thank NoNoNo for their assistance.

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Nov. 28, 2022, 5:40 p.m.

Absolutely will refer to anyone I know

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Nov. 28, 2022, 12:19 p.m.

They eventually refunded my money. I am 58 years old, I have NEVER had anything remotely like this in my life. Not only were BOTH toys destroyed, they were LATE and one was not even in its original box. It was delivered in a huge bag. Broken into pieces. Not only was our great nephew devastated, our niece had to take time out of her busy schedule to physically return the toys to a Walmart near her because the one didn’t come with a box!!! Then, since I used my card for the purchase, Walmart took its time to issue the refund. To ME!!! Why didn’t they give our niece the money? Or a store credit of some type? Then she could have bought the 5-yr old something else! Best case scenario would have been for them to exchange the items for ones not destroyed. Or better yet, ship them in something more than a BAG!!!

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March 3, 2021, 4:18 p.m. by Mike

RE: CLAIM 0575711040101040-01 we d like to report a gross negligence and bad faith in handling the claim by Geico Employee Burto Nazario phone number 858-762-8382, he is assigned claim handler, but he ignores all phone call and emails, he refuses to investigate or make decision on the claim, his assistant Stated that claim is being reviewed by Geico Investigator Kelly at 661-520-2296, it appears that investigator Kelly never attemted to review the claim, invsetigator Kellys phone number is ALWAYS OFF and there is no way to leave a message. we believe geico should do better screening when it comes its associates. Our attorney have prepared a complain letter to California Department of insurance for bad faith and ignorance by Geico Insurance company

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Sept. 12, 2018, 11:04 p.m. by Sharon

Had all the tools in our construction trailer that was insured along with contents insured broken into and tools stolen. One rep told us it was covered and then another one says it's not. We feel we are being ripped off with their insurance. We want paid for our items

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July 31, 2018, 12:34 p.m. by Lavernr

My online policy was cancelled and reinstatement opportunity available at a higher rate and a down payment. I would like to be reinstated at the same online premium quote and without a downpayment.

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