A) Try to contact Ford alone by yourself or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
1 American Road Dearborn MI 48126
Customer service number
Here's how you can escalate your issue:
File a complaint here on nonono.com for $9
We publish your complaint AND deliver it to the Ford escalations department
If Ford doesn't get back to you within 3 days, you'll get a 100% refund
Sept. 23, 2022, 11:25 p.m.
I was able to have American Home Shield call me and try to resolve all the issues. This was the first time I felt like anyone listened to me. While the majority of our issues were solved with a second opinion, we were able to give feedback and also offered a credit for all our troubles. So, this really was helpful!
Sept. 20, 2022, 4:52 p.m.
Home Depot graciously offered me a e-gift card to compensate for my loss. It’s much appreciated because I am presently remodeling my condo.
Sept. 14, 2022, 7:34 p.m.
After spending countless hours on hold and on transfers with ADT with no resolution, I contacted No No No. After 3 business days had still not heard from ADT so I let them know and was contacted by ADT within 2 hours with complete resolution to my issues. Highly recommended!
Sept. 14, 2022, 5:43 p.m.
AHS finally agreed the unit could not be repaired and provided a NO cost replacement that was equal to the unit that could not be repaired. I am satisfied but this should have been resolved in two weeks rather than the month that it took.
Aug. 8, 2022, 11:14 a.m. by Ronald
I have a 2013 Ford Explorer and it has been at San Tan Ford, Gilbert, AZ for repairs since the end of November 2021. For 1st two months my transmission was rebuilt which did not work and then replaced under my Ford extended warranty. There were two parts needed to fix several other safety functions on car. The 2nd part EB5Z 3F791 BA has been on back order for over 5 months. There is no ETA on when part will be shipped and car can not be driven without part. There are over 120 cars in US waiting for same part. I have called Ford corporate three times and get answer they can’t do anything to help get part manufactured which makes no sense. San Tan Ford has escalated situation several times and nothing happens. They can not do anything further. Can Ford Motor put some pressure to get part manufactured and shipped?
1 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
No No No is a consumer advocacy website that helps consumers file and resolve complaints with Ford.
Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.
If you need to resolve an issue with Ford Corporate, you can file a public complaint on No No No and we will deliver your complaint to Ford and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.
The reason we are operating this way is that a) it incentivizes Ford to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.
It is the outcome that matters, right?