FedEx complaints: How to file a complaint to the corporate office?

A) Try to contact FedEx by yourself: contact details below, or...

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How does the complaint process work on nonono.com?

Here's how you can escalate your issue:

  1. File a complaint here on nonono.com for $9

  2. We publish your complaint AND deliver it to the FedEx escalations department

  3. If FedEx doesn't get back to you within 3 days, you'll get a 100% refund

FedEx complaint statistics

  • 16 complaints filed

  • 0 Resolution reviews

  • Resolution rating NA / 5

  • Customers willing to do business again NA

Latest Resolution Reviews Of Other Businesses

FedEx Latest Complaints

FedEx Lost or Stole a $2,250 Package, Won't Admit It or Respond

Dec. 16, 2019, 7:28 p.m. by Juliette

I ordered a macbook through an Amazon third party seller. They sent it expedited shipping through FedEx. On the day (Saturday, 12.07.19 )it was supposed to be delivered, the tracking update said "delivery exception," that no attempt was made to delivery, and that they would deliver it the next business day. Three business days later (Friday, 12.13.19), with no other tracking update, I called. They said there were too many packaged and FedEx was three days behind, should have tried that day but fell behind again, would try tomorrow. (Friday, 12.14.19). Nothing Friday. No tracking update. I called Saturday, 12.15.19. Again they told me they just had soooo many packages, but said they would send a note asking them to ship it ASAP. No updates. I called Sunday, 12.16.19, thinking I'd ask for the address of the facility and just drive and get it. They said it was closed, we went through the whole too many package rigamarole and what I should do during the week given I worked and it needed a signature -- When I finally said, what am I supposed to do, if you guys lost it or something just tell me and I'll file a claim. The representative said, well, there doesn't seem to have been any scan of the package since the seventh and there is no delivery scheduled (so why tell me about the signature if they never intended to deliver the dang package????), so I might as well file a claim. I filed a claim. No response. Yeah, it's early, from complaint filing, but this is completely ridiculous and unacceptable. I'm furious with their dishonest, ugly treatment. I want to be told clearly and without bullshit, nonsense excuses what happened to my package. Tracking number 919414080002929. Thanks,

What is No No No?

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Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with FedEx, you can file a public complaint on No No No. We will deliver your complaint to the FedEx corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes FedEx to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.