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Corporate Office Headquarters
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16 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
Nov. 26, 2022, 9:53 a.m.
We had ordered a backboard set from Walmart for $250, marked down from $600+. Unfortunately the old adage if it sounds too good to be true than it probably is. I honestly do not think they had the backboard advertised in their warehouse because they sent us the wrong item twice. After about 6 phone calls and getting "No, No, No" involved I was issued my refund and they chose not to pick up the wrong backboard and told me to throw them away or to donate them. I deal with Walmart all the time but this was my first issue like this.
Nov. 26, 2022, 8:50 a.m.
Once the communication began, it results started quickly until resolution was found.
Nov. 25, 2022, 9:55 a.m.
Constant communication. I felt extremely important and taken care of. Both sides really stepped it up. Thanks so much!😎
Nov. 24, 2022, 12:30 p.m.
I had a issue with DoorDash delivery. I didn’t get my order, it was delivered to someone else. I have been using DoorDash service for over two years and never had an issue, until recently. My order was over $80.00 and when I contacted DoorDash, the representatives gave me the round around and when I asked to speak to a supervisor, they said not available now, was told a supervisor will call me, but never did. I kept receiving emails indicating, I won’t be getting my refund, due to too many cancellations. Which DoorDash canceled my orders due to no drivers available. I was so frustrated, I contacted No, no, no service. I have never used this service and was skeptical. I was really impressed i got a response from Jack right away. Very professional and very helpful and very pleased with the results.
Nov. 24, 2022, 10:54 a.m.
Issued cash for phone replacement to buy my own. This case did have a bit of back and forth however was resolved within approximately 7 to 10 days. Using the service NoNo to escalate gets your request to the folks that will make decisions regarding your complaint. This is my 3rd time using and havent been disappointed.
Aug. 20, 2022, 1:22 p.m. by Leonid
the goods ordered from Home Depot (order # WP34972615, May 17, 2022) had not been delivered.
Dec. 16, 2019, 7:28 p.m. by Juliette
I ordered a macbook through an Amazon third party seller. They sent it expedited shipping through FedEx. On the day (Saturday, 12.07.19 )it was supposed to be delivered, the tracking update said "delivery exception," that no attempt was made to delivery, and that they would deliver it the next business day. Three business days later (Friday, 12.13.19), with no other tracking update, I called. They said there were too many packaged and FedEx was three days behind, should have tried that day but fell behind again, would try tomorrow. (Friday, 12.14.19). Nothing Friday. No tracking update. I called Saturday, 12.15.19. Again they told me they just had soooo many packages, but said they would send a note asking them to ship it ASAP. No updates. I called Sunday, 12.16.19, thinking I'd ask for the address of the facility and just drive and get it. They said it was closed, we went through the whole too many package rigamarole and what I should do during the week given I worked and it needed a signature -- When I finally said, what am I supposed to do, if you guys lost it or something just tell me and I'll file a claim. The representative said, well, there doesn't seem to have been any scan of the package since the seventh and there is no delivery scheduled (so why tell me about the signature if they never intended to deliver the dang package????), so I might as well file a claim. I filed a claim. No response. Yeah, it's early, from complaint filing, but this is completely ridiculous and unacceptable. I'm furious with their dishonest, ugly treatment. I want to be told clearly and without bullshit, nonsense excuses what happened to my package. Tracking number 919414080002929. Thanks,
Feb. 13, 2019, 6:29 a.m. by Steve
On video, your Fedex deliver guys dropped my boxes from his waist down.
Feb. 7, 2019, 10:53 a.m. by MONIQUE
I just got a package yo my jome. I just happen yo see the box outside my door. I confronted your delivery man and asked him how was I supposed to know this was here. He shrugged his shoulders. I asked him is that your response he shook his head yes. When I stated I was going to report him he laughed and shrugged his shoulders...Is it customary for s carrier to not knock to see ee if someone home before just leave a package? Or be less than concerned when he is confronted and asked why he did this with littllittle e to no response that he isnt following the standard procedure. He did this wuth all the packages he deliveref today
Feb. 5, 2019, 10:11 p.m. by JAMES
Fedex courier has about 20 trucks. Sent me a ugly message on Facebook , I ask him why he was a friend with my wife on Facebook. He sent that he was over 21, my wife could do what She wanted too, be friends with She wanted. I needed to watch out, I get in to something I could not handle.
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