Filing a complaint costs $9. We will deliver your complaint past the frontline customer service straight to the escalations department.
If you don't get a response within 72h, you will get a 100% refund.
DoorDash Resolution Reviews
Nov. 24, 2022, 12:30 p.m.
I had a issue with DoorDash delivery. I didn’t get my order, it was delivered to someone else. I have been using DoorDash service for over two years and never had an issue, until recently. My order was over $80.00 and when I contacted DoorDash, the representatives gave me the round around and when I asked to speak to a supervisor, they said not available now, was told a supervisor will call me, but never did. I kept receiving emails indicating, I won’t be getting my refund, due to too many cancellations. Which DoorDash canceled my orders due to no drivers available. I was so frustrated, I contacted No, no, no service. I have never used this service and was skeptical. I was really impressed i got a response from Jack right away. Very professional and very helpful and very pleased with the results.
Nov. 14, 2022, 6:39 a.m.
It didn't fix the error but at least they heard the case.
Sept. 8, 2022, 9:31 a.m.
Door Dash did not resolve the problem and refused to refund my account even though their Dasher ate from our food. I had to get PayPal, BBB, and Nonono to get the account refunded.
We’re an independent consumer advocacy group here to help you resolve your complaint with a business.
Our mission is to fix issues and relationships between consumers and businesses.
If you need to resolve an issue with DoorDash, you can file a public complaint on No No No. We will deliver your complaint to the DoorDash corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes DoorDash to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.
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