A) Try to contact Direct Energy by yourself: contact details below, or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
Customer service number
Here's how you can escalate your issue:
File a complaint here on nonono.com for $9
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If Direct Energy doesn't get back to you within 3 days, you'll get a 100% refund
0 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
Nov. 26, 2022, 9:53 a.m.
We had ordered a backboard set from Walmart for $250, marked down from $600+. Unfortunately the old adage if it sounds too good to be true than it probably is. I honestly do not think they had the backboard advertised in their warehouse because they sent us the wrong item twice. After about 6 phone calls and getting "No, No, No" involved I was issued my refund and they chose not to pick up the wrong backboard and told me to throw them away or to donate them. I deal with Walmart all the time but this was my first issue like this.
Nov. 26, 2022, 8:50 a.m.
Once the communication began, it results started quickly until resolution was found.
Nov. 25, 2022, 9:55 a.m.
Constant communication. I felt extremely important and taken care of. Both sides really stepped it up. Thanks so much!😎
Nov. 24, 2022, 12:30 p.m.
I had a issue with DoorDash delivery. I didn’t get my order, it was delivered to someone else. I have been using DoorDash service for over two years and never had an issue, until recently. My order was over $80.00 and when I contacted DoorDash, the representatives gave me the round around and when I asked to speak to a supervisor, they said not available now, was told a supervisor will call me, but never did. I kept receiving emails indicating, I won’t be getting my refund, due to too many cancellations. Which DoorDash canceled my orders due to no drivers available. I was so frustrated, I contacted No, no, no service. I have never used this service and was skeptical. I was really impressed i got a response from Jack right away. Very professional and very helpful and very pleased with the results.
Nov. 24, 2022, 10:54 a.m.
Issued cash for phone replacement to buy my own. This case did have a bit of back and forth however was resolved within approximately 7 to 10 days. Using the service NoNo to escalate gets your request to the folks that will make decisions regarding your complaint. This is my 3rd time using and havent been disappointed.
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If you need to resolve an issue with Direct Energy, you can file a public complaint on No No No. We will deliver your complaint to the Direct Energy corporate office and ask them to resolve your issue.
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