Delivery Hero Customer Service – How to file a complaint?

A) Try to contact Delivery Hero alone by yourself or...

B) Save time and effort: escalate your complaint to the corporate office with our help

Corporate Office Headquarters

Oranienburger Straße 70 Berlin Germany 10117

Email

info@deliveryhero.com

Customer service number

+49 (0)30 5444 59 000

Returns

https://www.deliveryhero.com/contact/

How the complaint process works on nonono.com?

Do you have a product complaint or an issue with a refund, return or something else? And you can't get through the Delivery Hero complaint line to the Delivery Hero help center?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $9 We publish your complaint AND deliver it to the Delivery Hero escalations department If Delivery Hero doesn't get back to you within 3 days, you'll get a 100% refund

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Delivery Hero.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Delivery Hero, you can file a public complaint on No No No and we will deliver your complaint to Delivery Hero and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Delivery Hero to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story. It is the outcome that matters, right?

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Delivery Hero.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Delivery Hero Corporate, you can file a public complaint on No No No and we will deliver your complaint to Delivery Hero and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Delivery Hero to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.

It is the outcome that matters, right?