Crate & Barrel complaints: How to file a complaint to the corporate office?

A) Try to contact Crate & Barrel by yourself: contact details below, or...

B) Save time and effort: escalate your complaint to the corporate office with our help

Corporate Office Headquarters

Email

Customer service number

Returns

How does the complaint process work on nonono.com?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $15
We publish your complaint AND deliver it to the Crate & Barrel escalations department
If Crate & Barrel doesn't get back to you within 3 days, you'll get a 100% refund

Crate & Barrel complaint statistics

2 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA

Latest Resolution Reviews Of Other Businesses

Euphina

March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

Click here to see the complaint and comments

R T

March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

Click here to see the complaint and comments

Bill

March 16, 2023, 12:43 p.m.

Very satisfied w this service. I submitted my request after going to the customer service desk which didn't help my case as a refund was already given. However they did offer another gift card for the damaged product.

Click here to see the complaint and comments

James

March 13, 2023, 2:52 p.m.

In person appearance reached the Store Manager. She spent time going through all available shower kits, Credit was given and new unit ordered, The Nono claim had not been published at that time,

Click here to see the complaint and comments

Lorraine

March 13, 2023, 12:59 p.m.

The Home Depot representative was really good at communicating and getting me the refunds due

Click here to see the complaint and comments

Crate & Barrel Latest Complaints

False Advertising

Jan. 2, 2019, 7:46 a.m. by Beverly

They advertised a fried turkey breast meal with green bean casserole, etc. When a friend and I went on Thanksgiving, we were told it wasn't available that day. The dining room manager came over to speak with us,and told us this was a new item being added to the menu, and that we would be able to order it any time except Thanksgiving or Christmas. Ok, so we went yesterday, hoping to finally try it. Not on the menu. Waited said it expired at the end of Nov. What gives? Is this what Cracker Barrel has become? Disorganized, deceitful, poorly managed disappointment? These experiences all took place at the 45th Street diner in West Palm Beach, FL.

Click here to see the complaint and comments

Crate & Barrel complaint statistics

2 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA

Read all Crate & Barrel complaints here

What is No No No?

We’re an independent consumer advocacy group here to help you resolve your complaint with a business.

Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with Crate & Barrel, you can file a public complaint on No No No. We will deliver your complaint to the Crate & Barrel corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Crate & Barrel to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.