Choice Home Warranty Customer Service – How to file a complaint?

A) Try to contact Choice Home Warranty alone by yourself or...

B) Save time and effort: escalate your complaint to the corporate office with our help

Corporate Office Headquarters

1090 King Georges Post Road Edison NJ 08837

Email

kelley@choicehomewarranty.com

Customer service number

(888) 373-0969

Returns

https://www.choicehomewarranty.com/contact-us/

How the complaint process works on nonono.com?

Do you have a product complaint or an issue with a refund, return or something else? And you can't get through the Choice Home Warranty complaint line to the Choice Home Warranty help center?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $9 We publish your complaint AND deliver it to the Choice Home Warranty escalations department If Choice Home Warranty doesn't get back to you within 3 days, you'll get a 100% refund

Choice Home Warranty Latest Complaints

Denied claim

June 29, 2021, 3:52 p.m. by Ronald

I purchased a Choice Home Warranty either in June or July of 2020 for my home to help cover the cost of a major appliance break down. On June 24th 2021 I filed a claim for a AC system that quit working. The tech came out, the diagnosis was a grounded out compressor. While the tech was checking out the condenser he made a comment about how clean the unit was. The denial mentioned possible causes of failure was dirty, clogged and debris causing excessive heat to damage the compressor. My 3 AC Condensers get rinsed out each week to remove any possible dirt or contamination to help prolong the life of the AC Systems and to help lower my utility bills. The Tech did not take any pictures of the failed unit, never got the name, model or serial number to the failed unit. The Tech called me back asking for this information to complete his paperwork. Its possible my claim was used on the wrong claim with misleading information about the failure causing my claim to be denied. The case manager I spoke to was clearly reading from a book, advising me of the cause of the failure. Also stating their on site Techs advised due to overheating caused the failure. Now granted AC Compressors due get hot during normal operations. These temperatures go well above 300 degrees which is very hot. I can't control the temperature of the compressor, but I can control the amount of dirt and debris that gets inside and outside of the condenser. That's why I take so much time keeping my condensers cleaned out, plus I remove the AC Condenser Fans at the end of summer to vacuum out the interior of the condensers. I'm not sure what else I could do to help control the heat that's produced by the compressor, the compressor getting hot and grounding out is a built in safety system to prevent the condenser from catching fire and burning down the home. Can someone please help me resolve this issue, I have done nothing wrong, the condenser was working just fine one day and quit the next day. The unit that is out is where my mother n law lives who is 70 years old and doesn't need to be exposed to extreme heat.

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Choice Home Warranty.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Choice Home Warranty, you can file a public complaint on No No No and we will deliver your complaint to Choice Home Warranty and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Choice Home Warranty to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story. It is the outcome that matters, right?

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Choice Home Warranty.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Choice Home Warranty Corporate, you can file a public complaint on No No No and we will deliver your complaint to Choice Home Warranty and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Choice Home Warranty to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.

It is the outcome that matters, right?