A) Try to contact C Spire alone by yourself or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
1018 Highland Colony Parkway Suite 300 Ridgeland MS 39157
Customer service number
Here's how you can escalate your issue:
File a complaint here on nonono.com for $9
We publish your complaint AND deliver it to the C Spire escalations department
If C Spire doesn't get back to you within 3 days, you'll get a 100% refund
Sept. 28, 2022, 5:19 p.m.
An executive resolutions representative reached out to me after lodging my complaint with NoNoNo and handled my issues to my satisfaction. I do wish it had not come to me filing a complaint of this sort but it does seem to have got the attention my issue deserved. I consider my case resolved at this point. Thank you NoNoNo for your service.
Sept. 28, 2022, 9:41 a.m.
great help i was call the next day by a manager and he fix my problem that i could not fix
Sept. 23, 2022, 11:25 p.m.
I was able to have American Home Shield call me and try to resolve all the issues. This was the first time I felt like anyone listened to me. While the majority of our issues were solved with a second opinion, we were able to give feedback and also offered a credit for all our troubles. So, this really was helpful!
Sept. 20, 2022, 4:52 p.m.
Home Depot graciously offered me a e-gift card to compensate for my loss. It’s much appreciated because I am presently remodeling my condo.
Sept. 14, 2022, 7:34 p.m.
After spending countless hours on hold and on transfers with ADT with no resolution, I contacted No No No. After 3 business days had still not heard from ADT so I let them know and was contacted by ADT within 2 hours with complete resolution to my issues. Highly recommended!
June 14, 2022, noon by St
I was told by Cspire to return a iPhone 11that had malfunctioned. After I had returned the phone Cspire informed me that I had left the phone locked. But they had received the phone. Being a senior and not familiar with the technology, I didn’t realize what went on I know Cspire was charging me for insurance or I thought . So I received a bill for $800+ for a phone I had turned back in. And I am still paying for a phone your company saying they don’t know where the phone is or no record of the call or text they sent warning me that I was liable for the phone they had. I think of this as a method of stealing from me as a customer
March 28, 2020, 11:03 p.m. by Joy
I paid my cspire prepaid bill i always pay $200 well i got a text saying thank you for your $200 payment so i go and check my account and they have taken out $205 so i call and talked with a rep then she didn't know what to say so i wanted to talk to a supervisor so she gets on the phone and told me she don't know why my card was charged 5 extra dollars but all she could do was put it towards my bill or cut me a check i don't want a check it was taken off my card and i have proof of what o authorized
July 17, 2018, 12:16 p.m. by Edward
Ok yes I am disable able as well as deaf with an implant and I purchased a cellphone from this company with in a week the speaker stop working i contact them they did nothing about it and I don't have a way to the store and now they have cut my service off because I didn't pay another month so I.cant reach my family if I get sick and you think that would understand and work with me and they lie that I would get a iPhone se if I transferred my number I did not got a Samsung j3 I am very dis please with this company if I want to be mistreated I would have stayed with straight talk and the rebate for the phone still have not gotten talking about 12 weeks. It didn't take 12 weeks to take my money
3 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
No No No is a consumer advocacy website that helps consumers file and resolve complaints with C Spire.
Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.
If you need to resolve an issue with C Spire Corporate, you can file a public complaint on No No No and we will deliver your complaint to C Spire and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.
The reason we are operating this way is that a) it incentivizes C Spire to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.
It is the outcome that matters, right?