Caviar complaints: How to file a complaint to the corporate office?

A) Save time and effort: escalate your complaint to the corporate office with our help; click the orange button

B) Try to contact Caviar by yourself: contact details below

Corporate Office Headquarters

1455 Market Street Suite 600 San Francisco CA 94103

Email

support@trycaviar.com

Customer service number

1-866-612-7021

Returns

https://www.trycaviar.com/contact

How does the complaint process work on nonono.com?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $15
We publish your complaint AND deliver it to the Caviar escalations department
If Caviar doesn't get back to you within 3 days, you'll get a 100% refund

Caviar complaint statistics

3 complaints filed
1 Resolution reviews
Resolution rating 5.0 / 5
Customers willing to do business again 100%

Caviar Resolution Reviews

David

Nov. 25, 2022, 9:55 a.m.

Constant communication. I felt extremely important and taken care of. Both sides really stepped it up. Thanks so much!😎

Click here to see the complaint and comments

Latest Resolution Reviews Of Other Businesses

John

March 26, 2023, 1:11 p.m.

Not sure if this come resolved my issue. I was just a coincidence. However it was shipped the same day I made a complaint. What I did not receive was a camera bag. And I thought I was getting a charger. However the charger may not been in this package. But the camera bag should have been. However I would use this company again.

Click here to see the complaint and comments

Fabrice

March 26, 2023, 8:41 a.m.

Home Depot was quick to reply to my complaint and the job was handled in a timely manner. Plus they have a gift card which was nice.

Click here to see the complaint and comments

Elizabeth

March 21, 2023, 7:09 p.m.

It took reaching out via BBB, Twitter and Nonono for AHS to satisfy its most basic contractual responsibilities to us. Even then, I had to follow up repeatedly when they failed to provide reimbursement in a timely manner after I’d made contact, jumped through all their hoops, and provided the requested paperwork. Their established avenues of service were ineffective & infuriating. Their response on BBB was callous and shows no regard for customer service. I will not renew my contract with them and strongly encourage everyone to avoid this unscrupulous and scammy company.

Click here to see the complaint and comments

Euphina

March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

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R T

March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

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Caviar Latest Complaints

Caviar scheme

Aug. 31, 2020, 9:56 a.m. by Mariana

I placed an order on Shake Shak on Aug 28th However I never received the order. I called to complain and they didnt believe me even though I have camera and I can prove that I never received it They didnt give me the chance to even send the video where I can prove it was never delivered They said they woule follow up with me but never did They dont want to refund my money It sounds like a scheme to me

Click here to see the complaint and comments

wrong info

Feb. 21, 2020, 1:43 p.m. by Hope

You have our company The Caviar Co. listed when we are not related to caviar the food delivery service. Please take down our phone number and address as you giving people wrong information.

Click here to see the complaint and comments

Caviar complaint statistics

3 complaints filed
1 Resolution reviews
Resolution rating 5.0 / 5
Customers willing to do business again 100%

Read all Caviar complaints here

What is No No No?

We’re an independent consumer advocacy group here to help you resolve your complaint with a business.

Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with Caviar, you can file a public complaint on No No No. We will deliver your complaint to the Caviar corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Caviar to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.