A) Try to contact Brooklinen by yourself: contact details below, or...
B) Save time and effort: escalate your complaint to the corporate office with our help
Corporate Office Headquarters
Customer service number
Here's how you can escalate your issue:
File a complaint here on nonono.com for $9
We publish your complaint AND deliver it to the Brooklinen escalations department
If Brooklinen doesn't get back to you within 3 days, you'll get a 100% refund
4 complaints filed
2 Resolution reviews
Resolution rating 4.5 / 5
Customers willing to do business again 100%
Nov. 26, 2022, 9:53 a.m.
We had ordered a backboard set from Walmart for $250, marked down from $600+. Unfortunately the old adage if it sounds too good to be true than it probably is. I honestly do not think they had the backboard advertised in their warehouse because they sent us the wrong item twice. After about 6 phone calls and getting "No, No, No" involved I was issued my refund and they chose not to pick up the wrong backboard and told me to throw them away or to donate them. I deal with Walmart all the time but this was my first issue like this.
Nov. 26, 2022, 8:50 a.m.
Once the communication began, it results started quickly until resolution was found.
Nov. 25, 2022, 9:55 a.m.
Constant communication. I felt extremely important and taken care of. Both sides really stepped it up. Thanks so much!😎
Nov. 24, 2022, 12:30 p.m.
I had a issue with DoorDash delivery. I didn’t get my order, it was delivered to someone else. I have been using DoorDash service for over two years and never had an issue, until recently. My order was over $80.00 and when I contacted DoorDash, the representatives gave me the round around and when I asked to speak to a supervisor, they said not available now, was told a supervisor will call me, but never did. I kept receiving emails indicating, I won’t be getting my refund, due to too many cancellations. Which DoorDash canceled my orders due to no drivers available. I was so frustrated, I contacted No, no, no service. I have never used this service and was skeptical. I was really impressed i got a response from Jack right away. Very professional and very helpful and very pleased with the results.
Nov. 24, 2022, 10:54 a.m.
Issued cash for phone replacement to buy my own. This case did have a bit of back and forth however was resolved within approximately 7 to 10 days. Using the service NoNo to escalate gets your request to the folks that will make decisions regarding your complaint. This is my 3rd time using and havent been disappointed.
Jan. 3, 2019, 8:33 a.m. by lyn
I have had my sheets for several months now. At first I was enamored by their feel, just as you advertise, and so I ignored the fact that the fit was abominable. Now, after all this time, I find myself more & more annoyed every time I have to use them. They are over-sized for King sheets, the fitted sheet bunches up and is impossible to flatten out for a smooth finish. The sides hang way below where they should, making the bed look messy @ all times, unless I go all 'round and tuck in everywhere. And worse yet, they are so large, we find ourselves getting entangled and caught up in them at night! I have left my number to speak to a representative, but no call-back. So, in all, I am most unhappy with this purchase and wondering if there is anything you can do for me.
We’re an independent consumer advocacy group here to help you resolve your complaint with a business.
Our mission is to fix issues and relationships between consumers and businesses.
If you need to resolve an issue with Brooklinen, you can file a public complaint on No No No. We will deliver your complaint to the Brooklinen corporate office and ask them to resolve your issue.
After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Brooklinen to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.