Bob's Discount Furniture Customer Service – How to file a complaint?

A) Try to contact Bob's Discount Furniture alone by yourself or...

B) Save time and effort: escalate your complaint to the corporate office with our help

Corporate Office Headquarters

428 Tolland Turnpike, Manchester CT 06040

Email

bobcares@mybobs.com

Customer service number

(860) 474-1000

Returns

https://www.mybobs.com/contact-us

How the complaint process works on nonono.com?

Do you have a product complaint or an issue with a refund, return or something else? And you can't get through the Bob's Discount Furniture complaint line to the Bob's Discount Furniture help center?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $9 We publish your complaint AND deliver it to the Bob's Discount Furniture escalations department If Bob's Discount Furniture doesn't get back to you within 3 days, you'll get a 100% refund

Bob's Discount Furniture Latest Complaints

POOR SERVICE/MANAGERS DON'T CARE AND LIE! / RACIST MAYBE?!?!? THIS IS HOW THEY MADE ME FEEL!!

May 13, 2021, 1:58 p.m. by Sean

I WENT TO THE ROTOWA STORE AND PURCHASED A BED IN SEPT 2020. THE SALES REP "CP" NEVER CALLED AS PROMISED, AND I NEVER SAW OR HEARD FROM HIM AGAIN (POOR CUSTOMER SERVICE) WHEN DELIVERY DAY CAME IT HAS BEEN A DISASTER FROM THAT DAY ON. THE PRODUCT WAS DAMAGED ON DELIVERY AND IT TOOK MONTHS TO BE REPAIRED AS THE REPAIR TEAM/DELIVERY TEAM CONSTANTLY AND CONSISTANTLY CAME TO MY HOME WITH INCOMPLETE ORDERS, DAMAGED MERCH, AND WRONG ORDERS. I HAVE LOST WAGES EXCEEDING $2500.00 TAKING TIME OFF WORK IN VAIN AS BOBS HAS YET TO DELIVER. MY NEW MATTRESS IS DAMAGED, MY BACK IS HURT AND I HAVE NOT RECEIVED WHAT I PAID FOR AND BOBS DOES NPT CARE. I REPORTED THIS TO MANAGERS IN THE TOTOWA STORE THAT BEING ROSIE, MARCO, AND DENNIS. ROSIE WAS THE ONLY ONE TO ASIST ME IN THE BEGINING HOWEVER HER INTREST WAS LOST SOON AS I WAS COMING IN EVERYTIME THE ORDER WAS NOT COMPLETE OR DELIVERED. BEING IM OFF WORK AND INCONVENIENCED WHY NOT!?!?!? NEVERTHELESS I AM EXTREMELY DISAPPOINTED HOW BOBS TAKES CUSTOMERS MONEY (APPROX. $1000.00)AND MAKES A CONSCIOUS DECISION TO NOT GIVE THE CUSTOMER WHAT THEY PAID FOR BUT TO ADD INSULT TO INJURY THE MANAGERS MADE ME FEEL LIKE THEY WERE UPSET I WAS COMING IN TO LET THEM KNOW WHAT HAS HAPPENED. HORRIBLE FEELING!!! NO CUSTOMER DESERVES THIS !!!! EVER!!!! FOR 6 MONTHS IVE BEEN DEALING WITH THIS AND I HAVE NOT HAD A GOOD NIGHTS SLEEP, I LOST WAGES I NEED TO SUPPORT MY CHILD WITH SPECIAL NEEDS, ALL BECAUSE OF BOBS!!!! THE MANAGERS AT THE TOTOWA STORE SHOULD BE ASHAMED OF THEMSELVES FOR HOW I WAS TREATED. IM NOT SURE IF IT IS BECAUSE MY WIFE AND I ARE A INTERACIAL COUPLE OR JUST PLAN IGNORANCE ON THE MANAGERS PART EITHER WAY I AM EXTREMELY OFFENDED AS THE MANAGERS DID NOT SEEM TO CARE AND ACTUALY COULD NOT WAIT FOR ME TO LEAVE. THE MANAGERS: ROSIE: TRIED TO HELP INITIALLY BUT QUICKLY BECAME DISINTRESTED. MARCO: ALWAYS OUT TO LUNCH OR DOES NOT WANT TO BE BOTHERED. DENIS: IS JUST A WASTE OF SPACE AND LIED TO ME ON A NUMBER OF OCCAISIONS. I REFUSE TO EVER SPEAK TO HIM EVER IN LIFE!!! IN A BETTR WORLD BOBS WOULD DO SOMETHING TO MAKE THINGS BETTER SUCH AS GIFT CARDS IN MONETARY VALUE AS ME AND MY FMILY HAVE SUFFERED FOR MONTHS BY NO FAULT OF OUR OWN!! SO SAD THAT ALL THIS CAME OUT OF PURCHASING A BED. WOW!!

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Bob's Discount Furniture.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Bob's Discount Furniture, you can file a public complaint on No No No and we will deliver your complaint to Bob's Discount Furniture and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Bob's Discount Furniture to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story. It is the outcome that matters, right?

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Bob's Discount Furniture.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Bob's Discount Furniture Corporate, you can file a public complaint on No No No and we will deliver your complaint to Bob's Discount Furniture and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Bob's Discount Furniture to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.

It is the outcome that matters, right?