Barnes & Noble complaints: How to file a complaint to the corporate office?

A) Save time and effort: escalate your complaint to the corporate office with our help; click the orange button

B) Try to contact Barnes & Noble by yourself: contact details below

Corporate Office Headquarters

Email

Customer service number

Returns

How does the complaint process work on nonono.com?

Here's how you can escalate your issue:

File a complaint here on nonono.com for $15
We publish your complaint AND deliver it to the Barnes & Noble escalations department
If Barnes & Noble doesn't get back to you within 3 days, you'll get a 100% refund

Barnes & Noble complaint statistics

3 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA

Latest Resolution Reviews Of Other Businesses

John

March 26, 2023, 1:11 p.m.

Not sure if this come resolved my issue. I was just a coincidence. However it was shipped the same day I made a complaint. What I did not receive was a camera bag. And I thought I was getting a charger. However the charger may not been in this package. But the camera bag should have been. However I would use this company again.

Click here to see the complaint and comments

Fabrice

March 26, 2023, 8:41 a.m.

Home Depot was quick to reply to my complaint and the job was handled in a timely manner. Plus they have a gift card which was nice.

Click here to see the complaint and comments

Elizabeth

March 21, 2023, 7:09 p.m.

It took reaching out via BBB, Twitter and Nonono for AHS to satisfy its most basic contractual responsibilities to us. Even then, I had to follow up repeatedly when they failed to provide reimbursement in a timely manner after I’d made contact, jumped through all their hoops, and provided the requested paperwork. Their established avenues of service were ineffective & infuriating. Their response on BBB was callous and shows no regard for customer service. I will not renew my contract with them and strongly encourage everyone to avoid this unscrupulous and scammy company.

Click here to see the complaint and comments

Euphina

March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

Click here to see the complaint and comments

R T

March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

Click here to see the complaint and comments

Barnes & Noble Latest Complaints

Prejudice

March 23, 2023, 6:50 p.m. by Bridgett

Accused of stealing Prejudiced towards teenagers and race Triggered anxiety and panic attack

Click here to see the complaint and comments

Disappointed with Nook

Feb. 6, 2023, 5:10 p.m. by Suzanne

The Lenovo, so called Nook is not user friendly. Purchasing a book is difficult. So far I have been on phone 3 times. What was the result? I had to change my password that works if I am on my computer, but not on my Nook. And, my library is no longer accessible on the Nook. The last book purchased still has not downloaded. I will probably never buy another ebook from B&N and I will NEVER recommend the Lenovo Nook to anyone! ,

Click here to see the complaint and comments

Nook Problem

Sept. 14, 2019, 3:22 p.m. by Patricia

I purchased a nook for Christmas in 2013 I never opened it due to the fact that I received two other devices that year when my other tablet stopped working I opened my nook only to find out it wasn't working I took it to Barnes and noble where I purchased but the problem couldn't be resolved I was told to call the 1-800 no# after trying with 3 people to get it fixed nothing worked I was told that I could do a upsale for a small fee I was told I could have something smaller because they didn't have the device I have (nookhd+) 9" tablet I don't think that's fair I was told that nook customer care takes care of their customers that is also not true please help me resolved this problem Thank you

Click here to see the complaint and comments

Barnes & Noble complaint statistics

3 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA

Read all Barnes & Noble complaints here

What is No No No?

We’re an independent consumer advocacy group here to help you resolve your complaint with a business.

Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with Barnes & Noble, you can file a public complaint on No No No. We will deliver your complaint to the Barnes & Noble corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Barnes & Noble to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.