A) Try to contact Barnes & Noble alone by yourself or...
B) Save time and effort: escalate your complaint to the corporate office with our help
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Here's how you can escalate your issue:
File a complaint here on nonono.com for $9
We publish your complaint AND deliver it to the Barnes & Noble escalations department
If Barnes & Noble doesn't get back to you within 3 days, you'll get a 100% refund
Sept. 28, 2022, 5:19 p.m.
An executive resolutions representative reached out to me after lodging my complaint with NoNoNo and handled my issues to my satisfaction. I do wish it had not come to me filing a complaint of this sort but it does seem to have got the attention my issue deserved. I consider my case resolved at this point. Thank you NoNoNo for your service.
Sept. 28, 2022, 9:41 a.m.
great help i was call the next day by a manager and he fix my problem that i could not fix
Sept. 23, 2022, 11:25 p.m.
I was able to have American Home Shield call me and try to resolve all the issues. This was the first time I felt like anyone listened to me. While the majority of our issues were solved with a second opinion, we were able to give feedback and also offered a credit for all our troubles. So, this really was helpful!
Sept. 20, 2022, 4:52 p.m.
Home Depot graciously offered me a e-gift card to compensate for my loss. It’s much appreciated because I am presently remodeling my condo.
Sept. 14, 2022, 7:34 p.m.
After spending countless hours on hold and on transfers with ADT with no resolution, I contacted No No No. After 3 business days had still not heard from ADT so I let them know and was contacted by ADT within 2 hours with complete resolution to my issues. Highly recommended!
Sept. 14, 2019, 3:22 p.m. by Patricia
I purchased a nook for Christmas in 2013 I never opened it due to the fact that I received two other devices that year when my other tablet stopped working I opened my nook only to find out it wasn't working I took it to Barnes and noble where I purchased but the problem couldn't be resolved I was told to call the 1-800 no# after trying with 3 people to get it fixed nothing worked I was told that I could do a upsale for a small fee I was told I could have something smaller because they didn't have the device I have (nookhd+) 9" tablet I don't think that's fair I was told that nook customer care takes care of their customers that is also not true please help me resolved this problem Thank you
1 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
No No No is a consumer advocacy website that helps consumers file and resolve complaints with Barnes & Noble.
Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.
If you need to resolve an issue with Barnes & Noble Corporate, you can file a public complaint on No No No and we will deliver your complaint to Barnes & Noble and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.
The reason we are operating this way is that a) it incentivizes Barnes & Noble to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.
It is the outcome that matters, right?