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Barnes & Noble Escalate your complaint to corporate office

Filing a complaint costs $9. We will deliver your complaint past the frontline customer service straight to the escalations department.

If you don't get a response within 72h, you will get a 100% refund.

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Filing a complaint costs $9

We help consumers resolve issues with big companies

What is No No No?

We’re an independent consumer advocacy group here to help you resolve your complaint with a business.

Our mission is to fix issues and relationships between consumers and businesses.

If you need to resolve an issue with Barnes & Noble, you can file a public complaint on No No No. We will deliver your complaint to the Barnes & Noble corporate office and ask them to resolve your issue.

After you have resolved your complaint, we will ask you to write a resolution review based on the outcome of the resolution. This approach incentivizes Barnes & Noble to resolve your issue and your resolution review helps other consumers more than 'regular reviews' that don’t close the loop.