Avis complaints: How to file a complaint to the corporate office?

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How does the complaint process work on nonono.com?

Here's how you can escalate your issue:

  1. File a complaint here on nonono.com for $9

  2. We publish your complaint AND deliver it to the Avis escalations department

  3. If Avis doesn't get back to you within 3 days, you'll get a 100% refund

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Avis Latest Complaints

Avis bad expirience

Sept. 28, 2019, 6:23 a.m. by Vadim

The corporate spirit in Avis is: the clients always wrong,the staff is always right.Specially in Italy.Specially on Rome. More precisely in AVIS - ROME TERMINI RAILWAY STAZIONE TERMINI V GIOLITTI 34 ROME, IT Tel: 39 064 814 373 .You will be punished if the staff desided you are not worthy to get privilege to get their service and give you a kick. I made the reservation( Avis reservstion #19563614US0) in advance and payed upfront,the day before. The russian speaking girl,who with i met in front of Avis countertop was very upset,when i told her : you are doing now is useless and you don't know what you are doing. May be she is not fluent in English, maybe because of her mind,mentality,or her mood or all.She transfered in her mind as i said "stupid". I never did.She run to her manager to complain on me,on client.After 2 hours standing in lane,waiting for car which, already paid,doesn't matter when we are coming if the service already payed .The manager kicked off us because he said: we said something bad to his russian speaking clerk.The manager following influence of his employee,believed her and protect her. In all world i know one rule,if that is good business :a client is always right.But in "Avis" all is upside down:the clients,who is circulatory system in ANY business,in "Avis" clients can be punished if they "gulty" on some staffs opinion.The manager refused to give me refund because of that is not his business.He banned me for one year,i banned "Avis"for a lifetime ,as well as my relatives, friends,business partners.

Avis complaint statistics

  • 25 complaints filed

  • 4 Resolution reviews

  • Resolution rating 5.0 / 5

  • Customers willing to do business again 50%

What is No No No?

No No No is a consumer advocacy website that helps consumers file and resolve complaints with Avis.

Our mission is to improve the relationship between businesses and consumers and to advocate for transparency.

If you need to resolve an issue with Avis Corporate, you can file a public complaint on No No No and we will deliver your complaint to Avis and ask them to resolve your issue. In return, after you have had your complaint resolved, we will ask you to write a resolution review based on the outcome of the resolution.

The reason we are operating this way is that a) it incentivizes Avis to resolve your issue and b) your resolution review help other consumers more than 'regular reviews' that do not tell the whole story.

It is the outcome that matters, right?