Filing a complaint costs $15. We will deliver your complaint past the frontline customer service straight to the escalations department.
If you don't get a response within 72h, you will get a 100% refund.
Asurion Resolution Reviews
Nov. 24, 2022, 10:54 a.m.
Issued cash for phone replacement to buy my own. This case did have a bit of back and forth however was resolved within approximately 7 to 10 days. Using the service NoNo to escalate gets your request to the folks that will make decisions regarding your complaint. This is my 3rd time using and havent been disappointed.
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