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1 complaints filed
0 Resolution reviews
Resolution rating NA / 5
Customers willing to do business again NA
Nov. 30, 2022, 3:33 a.m.
The outcome of my case was good. Choice Home Waranty agree to pay out so I could call my own technician. I didn’t however like the amount of time it took to receive the check. The check came 27 days after it was approved.
Nov. 29, 2022, 8:28 a.m.
Lowes, after 2-1/2 months of not having a washer, finally replaced the washer. Originally, I was told that since I had not use a Lowes Credit Card, nothing could be done. So I thank NoNoNo for their assistance.
Nov. 28, 2022, 12:19 p.m.
They eventually refunded my money. I am 58 years old, I have NEVER had anything remotely like this in my life. Not only were BOTH toys destroyed, they were LATE and one was not even in its original box. It was delivered in a huge bag. Broken into pieces. Not only was our great nephew devastated, our niece had to take time out of her busy schedule to physically return the toys to a Walmart near her because the one didn’t come with a box!!! Then, since I used my card for the purchase, Walmart took its time to issue the refund. To ME!!! Why didn’t they give our niece the money? Or a store credit of some type? Then she could have bought the 5-yr old something else! Best case scenario would have been for them to exchange the items for ones not destroyed. Or better yet, ship them in something more than a BAG!!!
Aug. 15, 2018, 10:08 p.m. by Don
I've been a paying customer with American Residential Warranty for nearly three years and only have one claim. Saturday August 11, 2018 I called to make a claim about my washing machine. They took my claim and gave me a phone number and told me to call it and set a repair date. I called the number and there was only a answering machine. MY concern here is I pay American Residential double compared to the other warranty companies. I don't see why the customer ha closed early today call them back in the morning. And there was no other options. I have a water leak upstairs and water was coming though the ceiling downstairs. The representative from American Residential just told me she didn't know what else she tell me other wait until tomorrow. So I ask for a supervisor and was told the very same thing. Once again I ask to speak to someone else the third time I would get somebody that actually care about customers. Nope it just continue.So now I have broken washer and leaking roof. My frustration is that I pay these people over $70 a month and that's the type of service I get. I pay them a lot of money only to get c****ed on.
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