Angie's List complaints: How to file a complaint to the corporate office?

Feb. 16, 2023, 9:21 a.m.

They paid me a full refund.

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Nov. 10, 2022, 7:41 a.m.

Sent a replacement contractor in a timely manner. Job was completed satisfactorily

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Oct. 25, 2022, 7:48 a.m.

After many attempts for a refund with Angi I found No No No. within a couple of days I finally received my full refund. Quick and easy! Thank you! I’m so happy I found you!!

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March 26, 2023, 1:11 p.m.

Not sure if this come resolved my issue. I was just a coincidence. However it was shipped the same day I made a complaint. What I did not receive was a camera bag. And I thought I was getting a charger. However the charger may not been in this package. But the camera bag should have been. However I would use this company again.

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March 26, 2023, 8:41 a.m.

Home Depot was quick to reply to my complaint and the job was handled in a timely manner. Plus they have a gift card which was nice.

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March 21, 2023, 7:09 p.m.

It took reaching out via BBB, Twitter and Nonono for AHS to satisfy its most basic contractual responsibilities to us. Even then, I had to follow up repeatedly when they failed to provide reimbursement in a timely manner after I’d made contact, jumped through all their hoops, and provided the requested paperwork. Their established avenues of service were ineffective & infuriating. Their response on BBB was callous and shows no regard for customer service. I will not renew my contract with them and strongly encourage everyone to avoid this unscrupulous and scammy company.

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March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

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March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

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March 20, 2023, 7:35 p.m. by Christine

Pro Jordan T. Project ID #21359993 There was a miscommunication with my initial work order. Jordan went to Home Depot to obtain the required materials. I was busy working myself. When he finished he supplied me with the receipt. I paid him. I later looked at the receipt and saw he purchased a new ladder which he took with him. Since I obtained his personal number for a future project I reached out to him and explained he could either return the ladder or pay me for it. He then told me his ladder wasn't long enough which is why he bought the ladder and it was considered "materials". A ladder is a piece of equipment. I did tell him I would be contacting you all.

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March 5, 2023, 4:35 p.m. by Stephanie

I asked to have our bathroom sink resurfaced in October 2022. I was charged by Angie's list $350. The contractor who took the contract, Rosh from Enterprise Building Solutions, came out and accepted the job. I provided the resurfacing product. He was supposed to apply the product as instructed on the box. He ruined our sink. He did not cover the stoppers very well. when the paint tape was removed from the inside of the sink as well as the splash board it could not be repaired. He additionally charged me $200 on the side of the job so I ended up paying over $500 only to get a ruined sink. I would like to be reimbursed. this project was not for tile cleaning it was for resurfacing. the representative did not understand when this was booked.

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Feb. 26, 2023, 7:50 p.m. by mark

Butte Creek Buildings LLC was reffered to me by Angie. The project was to build a fence withe several gates. Within a month post completion the main gate collapsed and became inoperable. Multiple attempts to have the owner Wyatt Rodriquez repair was unsuccesful. My last communication with him became combative.

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Feb. 18, 2023, 7:55 p.m. by Lisa

Was hired in to do all outlets switch old out for new , never finished job I still have outlets that don’t work so he never fixed the wall where he cut out outlets left unfinished they look terrible Wanted new look in basement so covered wall from EverDry with shiplap put in new shower Cracked Shower Wall never said nothing to me about it Left my job UNFINISHED Left me taking back all stuff he ordered but never got 1 Receipt so I could take back said he was gonna make me a folder with all receipts never seen 1 Receipt of what I purchased Joe lies to his customers , says one thing and does another While working on my place he took 2 other jobs on in my neighborhood finished them then came back and worked on mine so it made me wonder if they had been put on my bill since it was on my time Never had I been taking advantage of so bad I have had 1 good experience with Bryan the Landscaper and tried Angie’s List again and got Mr Hothead know-it-all Joe Never Again Will I Trust AngieS List to find good help Thanks for 1 good Job Joe Corbin Construction is on my Bad List

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Feb. 12, 2023, 11:55 p.m. by Jeffrey

I signed up with Angi because I did not have any work and they called me up and said that they could give me a lot of leads for work. They sent me six leads the following day, which I followed up on everyone of them and their phone number was invalid and their email was invalid. I called my manager and he said that I needed to call the people instead of emailing or messaging through Angi so I started calling them but their phone numbers were nonexistent. I am a small business owner, and Angi is putting me out of business. All I want to do is get out of the contract that they made me sign and not have to pay the termination fee.

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