Account Now complaints: How to file a complaint to the corporate office?

March 26, 2023, 1:11 p.m.

Not sure if this come resolved my issue. I was just a coincidence. However it was shipped the same day I made a complaint. What I did not receive was a camera bag. And I thought I was getting a charger. However the charger may not been in this package. But the camera bag should have been. However I would use this company again.

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March 26, 2023, 8:41 a.m.

Home Depot was quick to reply to my complaint and the job was handled in a timely manner. Plus they have a gift card which was nice.

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March 21, 2023, 7:09 p.m.

It took reaching out via BBB, Twitter and Nonono for AHS to satisfy its most basic contractual responsibilities to us. Even then, I had to follow up repeatedly when they failed to provide reimbursement in a timely manner after I’d made contact, jumped through all their hoops, and provided the requested paperwork. Their established avenues of service were ineffective & infuriating. Their response on BBB was callous and shows no regard for customer service. I will not renew my contract with them and strongly encourage everyone to avoid this unscrupulous and scammy company.

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March 20, 2023, 6:47 a.m.

After many, many phone calls/e-mails with Vivint's Loyalty Representatives who kept telling me I owe double for cameras/equipment purchased (elevating my issue to supervisors with no end in sight... while am still receiving collection calls); e-mails to Vivint’s Owners, CEOs, CFOs, Managers, etc.; I finally received an e-mail (& follow-up calls) from a Vivint Executive Resolutions Specialist who reviewed and researched my case. My contract was finally canceled (per my request) and Vivint's equipment picked up. My deposit will be refunded as well. Vivint said they will be doing an internal investigation into why there are two contracts ($1990 & $3786) with my digital signature, especially when I only signed one ($1990) back in January 2023, which is the only copy I received. What a harrowing and frustrating experience. Glad it's over.

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March 16, 2023, 8:20 p.m.

With NoNoNo's support, Home Depot resoolved the issue. I received a call from Home Depot within 48 hours. Although, it took them 4 days, it was resolved satisfactorily. I had not gotten anyplace with Home Depot for a month. Thank you. Home Depot escalation department was very good about following up.

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June 29, 2022, 3:58 p.m. by Janice

I called for a repair on my refrigerator sears home warranty.I reported that it was not cooling 2may. I was scheduled for 12may appointment. I called back to escalate to emergency on the 9th May. I also chatted with a representative who stated that the service call had been escalated But I never got a call from service provider and chatter would not give me the service provider number. At this time all contents of refrigerator is spoiled. I called again transferred several time to someone I couldn’t understand and another person Edith a manager still no service. I called back to cancel the service call due no response and everything in my fridge spoiled to get my service call payment refund I was transferred 4 times before I got someone to refund my money and to get an address to express my anger for the no service in timely manner. Each call mention that due to Covid there is a delay in service and supply. We all know that but there was no consideration for the customer in emergency situations due to Covid. I had to purchase A refrigerator. I would like a portion of that refunded to me similar to the item I lost due its failure and your no 24/7 service Sears home warranty. I am requesting a amount of $600.00 That is at least half the cost of my refrigerator I purchased. I got a refrigerator that is similar to what I lost. Due to service not provided in a 24/7 time frame due to your Covid explanation on all your phone messages. I have called several times and your customer service people have called me after the two emails I have sent for assistance and complaints. I was given a wrong email address and transfers a total of 6 times on one call speaking to at least 5 different people from assistants to case managers to resolve my issue. That call lasted over an hour in transferring retaking the information and finally get a point of contact. Some of the people didn’t know who the CEO name was nor corporate headquarter email. I have been with this home warrant for 8 years and I have paid a lot of my hard earn money into this program I just want something back because someone dropped the ball on my emergency situation even after chatting and calling.

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Nov. 13, 2020, 10:32 p.m. by Kimberly

I have used Blue Apron before and I have never been unsatisfied until now. I got my first box this past Sunday and I was extremely disappointed with the “freshness” of the ingredients. Some of the potatoes were mushy, some of the peppers were bad as well as the garlic. Also the Chicken Demi-Glace sauce looked like it was coagulated! I am about to cancel my subscription!!! I am paying for fresh ingredients and all that it entails, but I am not receiving them!

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July 13, 2020, 7:44 p.m. by Silvania

They scammed me with my wedding gifts, I have been trying to get them since June.

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June 27, 2020, 6:05 p.m. by Michelle

On my account saying my payment failed but yet u took payment out twice on my card so yes I'm very mad at this time n I will be canceling my account

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Feb. 1, 2020, 3:46 p.m. by CAROL

got bill late remove late fee

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